SAP S/4 Hana Pi/po Consultant

Our client is a global technology consulting and digital solutions company helping more than 300 clients succeed in a converging world. They go the extra mile for their clients and accelerate their digital transformation with the Mosaic platform enabling their mobile, social, analytics, IoT, and cloud journeys.

Our client is a USD 14 million company with 104,000+ professionals across the 5 continents, helping global customers with innovative solutions.

The Group operates in the key industries that drive economic growth, enjoying a leadership position in the construction industry, financial industry, and technology.

We are currently searching for a strong **SAP S/4HANA PI/PO Consultant**:
**Responsibilities**:

Support Globally without any region barrier on defect resolution, Incident & release management in a multi-vendor and multi-geography environment for ECC & its satellite systems
- Should be able to work on implementation projects based on new opportunities
- Understand the different Severities and Priorities based on the Level of issue
- Understand the different SLA's and coordinate with the support team for expediting the resolution of tickets
- Ability to Coordinate with Business users and Support team
- The consultant will actively get involved and provide the following services in the scope of the engagement:

- Incident Management: Acceptance of Ticket from Users, Analysis, and resolution of Incidents according to defined solution scope and agreed with SLAs
- Service Request Fulfilment: Acceptance of Ticket from Users, Implementation of Service Request, Request for Continuous Operations according to the defined solution scope
- Problem Management: Perform Casual Analysis periodically and fix recurring issues. The root cause analysis and resolution of Problems according to defined solution scope and agreed with SLAs
- Change Management: Analysis of Incidents/Requests involved for Change. Carry out Scope definition, commercial validation, Creation of Change Requests and seek approval from Application owner, Planning, and deployment of Change, Carry out Ticket-based documentation
- Proactive Management: Carry out of interfaces/batch jobs monitoring activities. Monitoring alerts, categorization of alerts according to criticality, Creation of Incident Tickets for identified issues, and/or critical alerts. Taking corrective actions by processing the Incident Tickets and Carryout proactive adjustment to relevant parameters to avoid further issues.
- Continuous Improvement: Provide services that can help Customers to address efficiency challenges. Help to prepare Customers' existing landscape for further improvements. Help in redirecting capacity from operations to create opportunities for innovation by benchmarking Assessment and operations. Help Design of Operations efficiency roadmap. Implement and Realize improvements. Identify use cases that can be automated to benefit for the client and optimize operational cost
- Act as a liaison and Coordinate with Technical and other team members for resolution of issues
- Proactively provide overall feedback to Production Support Manager

Qualifications and Experience:

- At least 7 years in SAP PI/PO integration
- Understanding of S/4HANA system & PI/PO integration scenarios
- Extensive understanding of Integration with SLD configuration, adapter, channel, SLD knowledge to drive the integration effort by guiding reporting Integration PI/PO resource.
Escalate issues related to integration w.r.t PI/PO with peripheral systems
- Extensive hands-on experience working on adapters like File, SFTP, SOAP, Proxy, IDoc, RFC, HTTP
- Responsible to take knowledge from current project team members and relate them into day to day support activity
- Design/Setup/configure/Support SLD related & Perform changes on business system configuration and design them with design patterns and best practices in place
- Document all the changes for the PI/PO upgrade and Coordination and documenting the findings of interfaces and finding the right contacts for the interfaces
- Responsible for configuring the IDE (Integrated development environment) in dev and define SLDC process between Development, Quality, and Production instance.
- Responsible for managing moving transports via CTS+ transport management function.

Languages
- Advanced Oral English.
- Advanced Oral Spanish.

Note:

- Temporarily remote due to COVID-19.

Keywords:
SAP PI,PO, S4,HANA,ABAP, Java