Technical Support L3

hace 2 semanas


Baja California, México GSB A tiempo completo

Nosencontramosen la búsqueda de un Ingeniero de Soporte Técnico.

**Descripción del empleo**

**Technical Support L3**

**Experiência**:

- Nível 1 Soporte a usuario final, EUC, carga de imagen configuraciones de impresoras y reparación de equipos de cómputo + 2 años
- Nível 2 Manejo de redes Network, switches routers, conocimiento de cable de consola y cableado estructurado + 1 año
- Nível 3 conocimientos básicos en servidores HP, manejo de Ilo y Dell + 1 año
- Excel, word, power point TI, Redes y herramientas en general para TI
- Share Point
- **INGLÉS AVANZADO-CONVERSACIONAL INDISPENSABLE**(se harán evaluaciones).

**Actividades Principales**:

- Proporcionar soporte técnico en sus tres níveles, EUC, Network y Server a las diferentes cuentas que maneja GSB.
- Proporcionar soporte técnico a clientes internos de GSB.
- Disponibilidad de viajar para apoyo en otros estados de la República he incluso de ser necesario en el extranjero.
- Apoyo técnico vía remota.
- Apoyo en mesa de ayuda.
- Seguir las políticas y costumbres de GSB.
- Ser proactivo.
- Cuidar del activo físico de la empresa en caso de ser necesario.
- Estar al pendiente de los diferentes chats que se usan en la empresa y apoyar en todo momento.
- Home Office y trabajo en campo, asignación con clientes.

**Horario**: Lunes a Viernes de 9:00 am a 6:30 pm.

Modelo de trabajo hibrido, con presencia eventualmente en la oficina y con posibilidades de viajar al interior de la republica

**Remuneración**: $16,000 -$18,000 de acuerdo con experiência.

Prestaciones de Ley

Tipo de puesto: Tiempo completo

Experiência:

- Soporte técnico: 3 años (Obligatorio)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial



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