Resort Assistant General Manager

hace 4 días

Tulum, México Elite Alliance (Destination Club Management) A tiempo completo

Destination Club Management and Elite Alliance is actively recruiting for a Resort Assistant General Manager in our Mexico division for Aflora, our newly managed property in Tulum, Quintana Roo, Mexico. Aflora offers 211 luxury units distributed through magic apartment towers, loft village and Luxury villas spanning three hectares of verdant jungle.

The primary purpose of this position is to provide leadership and management to two divisions: Aflora Community Operations and to the Elite Alliance Rental Program. This position will serve both divisions until such time that construction concludes and/or the rental program or community operations warrants full time emphasis. During this interim period, this position is to support the on-site and the corporate team in fulfilling multiple responsibilities to prepare operations for both divisions.

This is a key strategic position interacting with owners, guests, management and team members, to ensure the delivery of owner and guest experience by providing personal, hospitable and knowledgeable services. This includes modeling, promoting, encouraging, and directing service levels exceeding owner and guest expectations all in accordance with company policies, standards of operations and guidelines. This position will interact and support all positions and third
- party service providers such as concierge, owner and guest services, housekeeping, front office and maintenance. This position will ensure owner, guest and team member satisfaction and operational efficiency including cost controls.

The person having this position must possess exceptional communication, problem solving and conflict resolution skills, ability to monitor, work and develop a team and third-party service providers, establish and implement standard policies and procedures be adaptable and adjust to high-pressure conditions while maintaining owner and guest satisfaction and positive team member morale.

In addition, this position will serve as the main point of contact in the absence of the General Manager.

The Resort Assistant General Manager will have essential functions and responsibilities in general administration, community services, team member relations and development and rental program. The person having this role mush have Two (2) to Four (4) years of experience in front office operations in hospitality, rental programs, private club, and property management; preferably in a luxury setting. At least a minimum of two (2) years of experience supervising, leading, and motivating team members and proven track record of training and developing strong teams. Must be bilingual in English both verbal and written. Must have Intermediate Microsoft Office (Word, Excel) and computer skills including the ability to understand other computer programs.

We offer competitive pay and an opportunity to be part of a great growing community.

**Language**:

- English (required)

Work Location: In person

  • Assistant Purchasing Manager

    hace 1 semana

    Tulum, México Scorpios Mykonos A tiempo completo

    **Scorpios**Scorpios is a growing hospitality brand that brings people together around music, food, and mindfulness — always within a stunning natural landscape. Taking inspiration from the culture and history of its location, each project is intended as a platform for local creatives to exhibit their talents as well as a hub for the global Scorpios...

  • Assistant Purchasing Manager

    hace 1 semana

    Tulum, México Scorpios Mykonos A tiempo completo

    **Scorpios** Scorpios is a growing hospitality brand that brings people together around music, food, and mindfulness — always within a stunning natural landscape. Taking inspiration from the culture and history of its location, each project is intended as a platform for local creatives to exhibit their talents as well as a hub for the global Scorpios...

  • Auxiliar de Lavandería

    hace 3 semanas

    Tulum, México Mia Tulum resort A tiempo completo

    En **Mía Tulum Resort** estamos buscando un **Auxiliar de Lavandería** responsable y organizado para unirse a nuestro equipo. Será el encargado de mantener el orden, control y funcionamiento eficiente del área de lavandería, asegurando que la ropa del hotel esté siempre limpia y disponible.**Responsabilidades**:- Clasificar, registrar y organizar ropa...

  • Encargado de Revenue

    hace 2 días

    Tulum, México Mia Tulum resort A tiempo completo

    **Objetivo del puesto** Diseñar, implementar y supervisar estrategias de revenue management que permitan maximizar los ingresos de Mía Tulum Resort & Beach Club, optimizando la ocupación, las tarifas promedio y la rentabilidad de todas las unidades de negocio (habitaciones, club de playa, alimentos & bebidas y eventos), con un entendimiento profundo del...

  • Encargado de Revenue

    hace 4 semanas

    Tulum, México Mia Tulum resort A tiempo completo

    **Objetivo del puesto**Diseñar, implementar y supervisar estrategias de revenue management que permitan maximizar los ingresos de Mía Tulum Resort & Beach Club, optimizando la ocupación, las tarifas promedio y la rentabilidad de todas las unidades de negocio (habitaciones, club de playa, alimentos & bebidas y eventos), con un entendimiento profundo del...

  • Hospitality General Manager

    hace 2 días

    Tulum, México Alliance Abroad LATAM A tiempo completo

    ¡Hola a todos! Nos complace anunciar una nueva oportunidad de empleo en nuestra red de Hoteles.Buscamos un Hospitality General Manager, con experiência y habilidades de liderazgo sólidas** parair a trabajar a USA con visado TN**(nosotros te guiamos en el proceso del visado).**Location**: Ashford, WA**Salary/Wage** $78k annually**Position Overview**The...

  • General Manager

    hace 4 días

    Tulum, México Aflora Tulum A tiempo completo

    Elite Alliance is actively recruiting for a General Manager in our Mexico division, Destination Club Management, for Aflora, our newly managed property in Tulum, Quintana Roo, Mexico. Aflora offers 211 luxury units distributed through magic apartment towers, loft village and Luxury villas spanning three hectares of verdant jungle. The General Manager is a...

  • Housekeeping Manager

    hace 2 días

    Tulum, Quintana Roo, México Secrets Tulum Resorts & Spa A tiempo completo

    Descripción de la empresaIndica aquí los detalles.Descripción del puestoComo Manager de Housekeeping en Secrets Tulum Resorts & Spa, serás responsable de supervisar y coordinar las actividades del equipo de limpieza para garantizar un espacio impecable y cómodo para nuestros huéspedes. Entre tus funciones diarias se incluirán organizar las tareas del...

  • Front Office Manager

    hace 4 días

    Tulum, México Elite Alliance (Destination Club Management) A tiempo completo

    **Job Location** Tulum, Quintana Roo, Mexico Specifically in Aldea Zama **Position Summary** The Front Office Manager, is a multifaceted role responsible for the overall supervision of the concierge team, providing support to the General Manager, responsibilities include ensuring timely and accurate processing of various administrative and accounting...

  • General Manager

    hace 3 semanas

    Tulum, México Aloft Tulum Marriott A tiempo completo

    Highgate Hotels:Overview:The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.**Responsibilities**:- Tour the operating departments daily, making adjustments as needed via department...