Servicenow Business Process Consultant

hace 1 semana

Ciudad de México Cognizant A tiempo completo

We’re hiring

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a ServiceNow Business Process Consultant.

A Business Process Consultant - ServiceNow at Thirdera, a Cognizant company, is an exceptional professional who assumes a critical role in guiding clients and teams towards successful process optimization through the assessment, analysis, and mapping of better workflows and implementation of standard, measurable processes so that proper next steps can be envisioned and realized in automation.

**Responsibilities**:

- With an extensive understanding of industry standards and proven market practices, they deliver tailored solutions that effectively address unique challenges and drive process excellence for each client.
- As a trusted advisor, the Senior BPC cultivates a collaborative environment that fosters knowledge sharing and continuous improvement, actively collaborating with teams and clients to achieve mutual success. Using their expertise, they skillfully develop strategic roadmaps that outline a well-structured and incremental approach to process maturity, ensuring a smooth transition towards optimized operations.
- Through meticulous analysis, strategic guidance, and the establishment of performance metrics, the Senior BPC guarantees the seamless integration of standard processes, resulting in heightened efficiency, enhanced effectiveness, and sustainable growth for the organization. Additionally,
- the Senior Business Process Consultant takes on a secondary responsibility of providing functional support to the Business Development teams during pre-sales activities, using their expertise to assist in building tailored solutions that precisely align with client requirements.

**Qualifications, Certifications & Experience**:

- Bachelor’s degree preferably in Information Technology, Engineering, or the Sciences
- **CPDE (Required** **or equivalent**)
- **ITIL v3 or 4 (required)** Six Sigma (Desirable)
- Agile (Desirable)
- Prosci (Desirable)
- TOGAF (Desirable)

**SN Certifications & Experience**:

- CSA, Business Process for Implementation
- 5+ years’ experience Process development, Process management, and Process improvement
- 3+ years’ experience in ServiceNow

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe than our culture make us stronger

Join us now

BeCognizant #IntuitionEngineered

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