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Technical Support Specialist

hace 3 semanas


Tlahuac, México inDrive A tiempo completo

Mexico, Mexico City
- Office
- Full-time
- Junior
- Actualmente estamos en búsqueda de asesores de atención a clientes para trabajar de manera presencial cerca de Reforma 222.

**Responsibilities**:

- Brindar atención a usuarios y conductores de la app, a través de chats, correos y llamadas.
- Resolución de conflictos, dudas o quejas.
- Llamadas salientes a clientes.
- Atender hasta 9 chats simultáneamente

**Qualifications**:

- Preparatoria terminada.
- Experiência mínima de 6 meses en actividades relacionadas a la vacante.
- Disponibilidad de rolar turnos (Día y nocturno)
- Disponibilidad para acudir a oficina
- Proactividad, buena ortografía y agilidad para escribir.