Customer Success Specialist

hace 2 semanas

Desde casa, México ARQUIPLANNER A tiempo completo

Como Customer Success Specialist, desempeñarás un papel crucial para garantizar el éxito de nuestros clientes, fomentando la confianza, comprendiendo sus objetivos y alineando expectativas para mejorar la lealtad y la colaboración.

Tus principales tareas seran:

- Desarrollar confianza con los clientes, comprender sus objetivos y alinear las expectativas para mejorar sus necesidades
- Atender y gestionar las solicitudes de los clientes, asegurando una comprensión clara de sus solicitudes.
- Capacitación sobre el uso de nuestra plataforma por medio de llamada y Videollamada.
- Aclaración de dudas sobre la plataforma y su uso.
- Construir y mantener relaciones con los clientes y empatizar con las necesidades del cliente.
- Facilitar reuniones cuando sea necesario

Tipo de puesto: Tiempo completo

Sueldo: $10,000.00 - $14,000.00 al mes

Beneficios:

- Opción a contrato indefinido

Escolaridad:

- Licenciatura trunca o en curso (Deseable)

Licencia/Certificación:

- Administracion, Marketing (Deseable)

Lugar de trabajo: Empleo remoto

Fecha de inicio prevista: 20/05/2025

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