Field Service Engineer

hace 2 días

Município de Mexicali BC, México Amphenol TCS de México S.A. de C.V A tiempo completo

**Descripción**:
**Responsabilidades**:
Join the market leader in high-speed electrical connectors for the Telecom/Datacom industry We are seeking a **Field Service Engineer** to join our Cable Backplane Systems team.

**About the Role**:
**RESPONSIBILITIES**:

- Serve as the primary technical contact for on-site support, installation, and maintenance of Amphenol products
- Diagnose and resolve complex interconnect issues in the field, including signal transmission and mechanical fit
- Provide post-sales service and technical assistance to ensure customer satisfaction and product reliability
- Collaborate with engineering, product development, and sales teams to relay field feedback and drive continuous improvement
- Deliver training and support to customers on product usage, maintenance, and troubleshooting
- Document service activities, technical findings, and customer interactions
- Travel to customer sites as needed to provide timely and effective service; this likely require significant travel on very little notice

**Requisitos**:

- Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, Mechanical Engineering or Mechanical Engineering Technology
- 5+ years of experience in field service, technical support, or hands-on engineering roles
- Familiarity with interconnect systems, signal integrity, and electrical testing
- Strong diagnostic and problem-solving abilities in electrical and/or mechanical domains
- Excellent communication skills across technical and non-technical teams
- High-level customer service mindset with a focus on building long-term relationships
- Ability to work independently in dynamic environments and deliver results under pressure
- Organized, detail-oriented, and capable of managing multiple service engagements

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