Team Leader Appointments

hace 1 semana

Ciudad de México Ayvens A tiempo completo

**At Ayvens, progress starts with you.**

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Ayvens Mexico is looking for a Team Leader Appointments role with knowledge in call center metrics, attention to suppliers and verifiable experience in customer service. This position will be based in Mexico City.

**Main Responsibilities**
- Follow up and administrative control of staff in charge
- Monitoring and compliance of indicators
- Responsible for operational reports
- Ensuring day by day activities of app Team
- Support and back up of Team Leader Call Center
- Creation of proposals for strategies for continuous improvement

**Knowledge required for the position**:

- Microsoft office (intermediate Excel)
- Sales force (Desirable)

**Behaviors and Skills**:

- Problem solving
- Attitude of service
- Highly motivated
- Adherence to processes
- Effective communication
- Analysis of information focused on results
- Intermediate English (Desirable)
- Bachelor's degree (Desirable)

**Why Ayvens?**

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
- ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.

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