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HR Coordinator

hace 6 horas

Hacienda Santa Fe, México Verifone A tiempo completo

**Why Verifone**:
For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

**What's exciting about the role**:
Your responsibilities will primarily revolve around onboarding processes, service now ticket management, data compliance, policy alignment, employee relations, and HR metrics and analytics.

**Responsibilities**:

- Assist with new hire onboarding, including preparing new hire documentation and conducting orientations, as well as conducting background screenings, and ensure all necessary documentation is completed.
- Maintain accurate and up-to-date employee records, ensuring compliance with data protection regulations and company policies.
- Revises human resource documents, procedures, and policies under the guidance of other members within the HR organization.
- Supports and assists the HR leadership team with the administration of policies, programs, procedures, and processes.
- Assist in the implementation and enforcement of data privacy measures and procedures.
- Ensure alignment between HR policies and procedures and overall company objectives.
- Provide administrative support to the HR teams.
- Serve as a point of contact for employees regarding concerns, and grievances utilizing the Service Now ticketing system to manage HR-related inquiries, requests, and escalations effectively and in a timely manner.
- Monitor ticket queues, prioritize tasks, and ensure resolutions align with company policies and procedures.

**Skills and Experience we desire**:

- Bachelor's degree in Human Resources, Business Administration, or related field.
- 1-2 years of experience in HR or related role.
- Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
- Excellent communication skills, both written and verbal.
- Fluent English is required
- Detail-oriented with a high level of accuracy and attention to detail.
- Proficiency in MS Office Suite and experience with HRIS and ATS software.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proactive problem solver with a customer service mindset.
- Team player with a collaborative attitude and willingness to assist others.

**Preferred** **Qualifications**:

- Workday, Service Now or similar experience requires.
- Experience working in a fast-paced environment.

**Our commitment**:
Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.