Senior Product Designer

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe. **About ClassPass**: We're revolutionizing the fitness & wellness industry, and we're looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry's most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we're partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We're not just another tech company—we're far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let's see what we can accomplish together **About the Opportunity**: We believe in making wellness more accessible, and design is central to achieving that mission. We're looking for a passionate and experienced **Senior Product Designer** to join ClassPass, and help -lead the next chapter of product excellence across our platform. This opportunity is ideal for an seasoned IC who thrives on turning complex systems into intuitive, elegant experiences. You bring a high bar for design craft, grounded in systems thinking and real-world impact. You've driven strategic initiatives before, and you're just as comfortable zooming out to define vision as you are zooming in to sweat the details and ship. This role reports directly to the Director of Product Design and collaborates closely with cross-functional partners across Product, Engineering, Marketing, and Research. **Who you are**: - **5+ years** of product design experience with a portfolio demonstrating deep craft and end-to-end product thinking on complex systems - Strong in **product thinking**: form rigorous hypotheses, influence team understanding, and spot new opportunities. - **Research-forward**: you initiate/lead the right studies and translate findings into clear, pragmatic decisions. - **Systems-minded craft**: masterfully simplify complex problems; refine interactions/visuals; evolve patterns with strong rationale. - **Excellent collaborator & communicator** who aligns stakeholders and keeps work moving without heavy supervision. **What you'll be doing**: - **Lead end-to-end design** for complex, multi-state flows and systems; explore broadly, converge decisively, and raise the quality bar in production. - **Shape problem definition & success metrics** with your PM/EM; make tradeoffs explicit and decide when to ship based on a shared definition of "good." - **Drive discovery**: initiate or lead research, synthesize quant/qual data, and translate insights into clear hypotheses, options, and bets. - **Own craft & systems**: refine interaction and visual design to a high level of polish; evolve patterns and contribute to the design system. - **Partner through delivery**: write approachable specs, evolve handoff/QA processes, and ensure high-quality implementation. - **Mentor & multiply**: give incisive feedback, model great critiques, and help lift the team's pace and standards. **Why you'll love working here**: - You'll design products that help wellness professionals thrive and encourage more people to get off their screens and into meaningful real-life experiences - You'll own end-to-end design strategy and execution for key parts of the ClassPass platform—shaping vision, flows, and shipped quality - You'll lead and contribute to discovery efforts (research, interviews, data synthesis) to uncover insights and opportunities that drive outcomes - You'll work with a team that is passionate about design craft, our customers, and staying connected with each other **Have we piqued your curiosity?**: Sound like the role for you? We'd love to hear from you Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual