Sales Account Manager

**Job Summary**:
**Your Role**:

- Lead account growth while managing the customer relationships and voice of the customer.
- Create customer strategies through detailed value propositions maximizing booking, revenue and profitability achieving Aptiv metric and objectives.
- Lead resolution of customer commercial disputes (recognized as Aptiv’s customer lead).
- Establish proactive communication and relationship that promotes confidence and trust.
- Ensure customer demands are managed through the appropriate internal processes such that all responses are made timely, within and consistent with our commercial policy.
- Create and drive deployment of strategic plan for the account. Interacting with the customer purchasing, engineering and program management teams
- Identify business development opportunities.
- Interact with the global Aptiv team, and execute any set strategy for the account
- Coordinates the negotiation of contracts, contractual changes, preparations of proposals and financial conditions of contracts. Coordinates and monitors pricing, quotations, business proposals and ‘win-or-lose’ feedback.
- Responsibility for the preparation and physical presentations provided to customers that are related to all aspects of the business account (Technical and Commercial).
- Ensure compliance with customer specific requirements

**Your Background**:

- Bachelor of Science in Business or Engineering, or related field
- 2+ years’ experience in Electrical center manufacturing and business processes
- Ability to forge customer relationships with purchasing, engineering, & business teams of our customers
- Persistence to achieve revenue & profit goals
- Demonstrated leadership experience
- Ability to compile and present business cases for leadership approval
- Business acumen including negotiation skills and understanding of financial business cases
- Self-starter in learning the CS product portfolio and unique design features' value proposition for communication with customers
- Able to interface globally with sales teams and customers
- Proven ability to work autonomously, manage large & varied work load, set priorities and close
- Preferred experience in connection electrical systems
- Some travel required
- Ability to work flexible hours and support customers from Eastern to Pacific time zones

**Additional Background Preferences**:

- Master's degree in Business Administration or Engineering
- Ability to read a production print and answer basic product questions without involving engineering.
- 3+yrs experience working in the commercial vehicle industry
- Enough technical competence to be able to present the CS product portfolio to customers without engineering or product line manager involvement
- Ability to answer basic product performance questions (current rating, voltage range, temperature range, etc.)
- Demonstrated proficiency using Microsoft Office (i.e. Word, Project, Excel, Outlook, Skype, Teams, Visio, etc.)
- Ability to work effectively with people at all levels in an organization
- Strong results-orientation and execution characteristics
- Excellent oral and written communication skills with a strong ability to work with a team
- Ability to effectively organize, prioritize and accomplish multiple conflicting tasks, make intelligent, timely decisions and solve problems independently
- Resourcefully innovate and adapt in a rapidly changing environment

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.