Senior Cloud Operations Engineer

Senior Cloud Operations Engineer-220008HW

**Applicants are required to read, write, and speak the following languages***: English

**Preferred Qualifications**

Preferred Qualifications - External

As the Cloud Operations Engineer you will be part of a Global Cloud Operations team, responsible for maintaining Cloud Infrastructure, deploying NetSuite Application in a large scale, high-performance, mission-critical production and development environment. This person must be a problem solver, results oriented, capable of troubleshooting and debugging complex problems, able to quickly diagnose problems in a fast moving, pressure filled environment. Strong communication skills are as important as strong technical skills.

This person should be highly motivated and be ready to work in a highly-collaborative, team-oriented environment. Willingness and readiness to help out in areas outside their comfort zone when necessary are essential.

**Responsibilities**:

- Demonstrate ability to learn new technologies and tools.
- Participate with a Global team in an on-call rotation (including weekends) to support a 24x7/365 production environment.
- Engineer/assist in developing solutions aligned with Security, Uptime and Performance.
- Troubleshoot issues relating to change implementation.
- Participate in change management/planning meetings with cross functional stakeholders.
- Participate in Root Cause Analysis and continuous improvements initiatives.
- Work with cross-functional teams to ensure all release-milestones are met.
- You will also have opportunities to put on your developer hat for scripting and automation projects to optimize our release-deployment and Cloud Infrastructure maintenance processes.
- Other responsibilities may include: Managing HW life-cycle, OS provisioning, overseeing scalability and performance tuning, executing backup/restore procedures, disaster recovery, documenting procedures.

**Minimum Qualifications**:

- Degree in Computer Science or equivalent industry experience.
- 5+ years of professional experience working in a large-scale production environment.
- Should be comfortable to perform typical Linux System Administration tasks such as: patching, auditing, troubleshooting, rolling out major cloud infrastructure changes.
- Basic automation experience with shell scripting, Python or similar. At mínimal must be able to read/understand bash scripts.
- Some experience with orchestration and remote execution frameworks.
- Must have basic understanding and some experience using a source control system (Perforce, Git)
- Excellent communication skills, both written and verbal.
- Ability to learn quickly in a fast-paced, agile team environment.
- Ability to produce quality work on tight schedules.
- Ability to solve problems, make sound decisions and use good judgement.
- Must be able to provide on-call support on rotation schedule.
- A passion for automation and continuous improvements.
- Familiar with SDLC and with CI/Deployment methodologies and automation tools frameworks (Jenkins, Ansible, etc.).
- Basic knowledge of Java, SQL, Oracle.
- Self-motivated, capable of working independently when needed.

**Detailed Description and Job Requirements**

Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.

**Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.**

**Job**: Product Development

**Travel**: Yes, 25 % of the Time

**Location**: MX-MX,Mexico-Guadalajara/Zapopan

**Job Type**: Regular Employee Hire

**Organization**: Oracle