Apps Sup Tech Lead Analyst
hace 2 semanas
**Responsibilities**: - Manages one or more apps support teams. - Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads. - Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly long-term strategic fixes. - Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution. - Requires awareness of audit and compliance related issues. - Contributes to formulation of strategies for apps support and other functional areas. - Ability to handle incidents, problems and change at a global enterprise level. Calm and analytical when faced with major incidents on critical systems. - Responsible for delivery of end results and shares responsibility for budget management which directly impacts the apps support area; accountable for resource planning. - Manages customer satisfaction requirements of operational procedures to achieve a suitable outcome for all stakeholders - Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence with operations and technology partners on a regional or global basis. - Focus on people development, evaluating subordinates' performance and making decisions on pay increases, hiring, terminations and other personnel actions and deputize for the regional support manager. - Performs other duties and functions as assigned **Qualifications**: - 6-10 years experience in an Apps Support role would be an added advantage, but not essential - Experience with people management - Highly assertive communications skills, commanding personality. Ability to engage a large audience and lead the discussion with clear, articulate, and highly assertive communication. Must show confidence in all communications - Effectively share information with other support team members and with other technology teams - Ability to plan and organize workload - Consistently demonstrates clear and concise written and verbal communication skills - Ability to communicate appropriately to relevant stakeholde **Education**: - Bachelor’s/University degree, Master’s degree preferred Ingles avanzado, Capacidad de Analisis y de Sintesis, Liderazgo, Comunicación Efectiva, Manejo de personal, Vendor Management, - **Job Family Group**: Technology - **Job Family**: Applications Support - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Ciudad de México, Ciudad de México Citi A tiempo completoThe Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the...
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Ciudad de México PowerToFly A tiempo completoOverview The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people...
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Ciudad de México, Ciudad de México Citi A tiempo completoDiscover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewThe Apps Sup Tech Lead Analyst is a strategic professional who...
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Apps Sup Tech Lead Analyst
hace 3 semanas
Ciudad de México Citi A tiempo completo**Responsibilities**:- The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.- Provides expertise in area and an...
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Ppb Advisory Ops Sup Lead Analyst
hace 1 semana
Ciudad de México Citi A tiempo completoThe Ops Sup Lead Analyst is a senior level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Lead Analyst serves as...
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Tech Lead
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Ciudad de México, CDMX Satori Tech A tiempo completoSatoriTech es una empresa innovadora que se dedica a la creación de soluciones digitales centradas en el usuario. Buscamos un Director de Data comprometido y creativo para liderar nuestros esfuerzos en la gestión y análisis de datos, asegurando que nuestras soluciones sean impulsadas por información estratégica y relevante. El Tech Lead es responsable...
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Apps Dev Tech Lead Analyst
hace 3 horas
Ciudad de México, Ciudad de México Citi A tiempo completoThe Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities.Responsibilities:Partner with multiple...
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Tech Lead
hace 1 hora
Ciudad de México, Ciudad de México Emma of Torre A tiempo completoEstoy ayudando aCITIa encontrar al mejor candidato para unirse a su equipotiempo completopara el rol deTech Lead.Impulsarás la innovación y guiarás la transformación digital con .NET y Azure.Compensación:MXN 60K - 75K/mesUbicación:Híbrido: Cuajimalpa, Edo de Mexico, Mario Pani, Lomas de Santa Fe, Contadero, Ciudad de México, CDMX, MéxicoMisión de...
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Apps Dev Tech Lead Analyst
hace 1 hora
Ciudad de México, Ciudad de México Citi A tiempo completoDiscover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewThe Applications Development Technology Lead Analyst is a senior...
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Ops Sup Analyst
hace 3 semanas
Ciudad de México 27284 Banco Citi Mexico Sociedad Anonima A tiempo completoThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. The Ops Sup Analyst 2 serves as the liaison...
