Employee Engagement Specialist

hace 1 semana

Monterrey, México Pinkerton A tiempo completo

Overview:
**170+ Years Strong. Industry Leader. Global Impact.**
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

The Employee Engagement Specialist will proactively communicate with Pinkerton Dedicated Professionals (PDPs) within a designated region to promote an engaged, connected, and successful community of Pinkerton security and risk management professionals. The Specialist will collaborate with their Center of Excellence (CoE) team and other stakeholders to assess gaps/needs identified as part of the outreach and implement remedial action and future forward initiatives.

**Responsibilities**:

- Represent Pinkerton’s core values of integrity, vigilance, and excellence.
- Proactively engage with PDPs.
- Collaborate with the CoE team, Account Managers, and other internal stakeholders to assess the gaps and/or needs identified through the outreach to PDPs.
- Administration of the region surveys.
- Partner with the CoE team, Specialized Divisions, and Shared Services to design and implement remedial action and proactive initiatives.
- Document details of their engagement with each PDP for the purpose of data analysis and identification of best practices.
- Respond to communication initiated by PDPs and follow-up on items/questions in a timely manner.
- All other duties, as assigned.

Qualifications:
Add education, experience, certifications.
- Bachelor Degree
- Bilingual (English/Spanish)
- Serve as a positive team member and leader.
- Bilingual (English Spanish).
- Demonstrable interest in people matters including wellbeing, professional development, training, and team building.
- Strong problem resolution skills.
- Strong client orientation.
- Attentive to detail, accuracy, and record-keeping.
- Able to manage multiple projects simultaneously with competing priorities and deadlines.
- Able to multi-task and organize workload for effective implementation.
- Effective written and verbal communication skills.
- Able to interact effectively at all levels and across diverse cultures.

**Working Conditions**:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
- Regular computer usage.
- Occasional reaching and lifting of small objects and operating office equipment.
- Frequent sitting, standing, and/or walking.
- Ability to adjust focus between close and distance vision.
- Frequent sitting.
- Remote work environment.
- Exposure to sensitive and confidential information.
- Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

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