Sr Customer Quality Engineer

hace 20 horas

Tijuana, México North American Production Sharing A tiempo completo

**Sr. Customer Quality Engineer**

**Essential responsibilities**:

- 1- Handle customer complaints- 2- Track and communicate progress in Quality Improvements- 3- Develop tools to effectively track performance- 4- Communicate with customers to update on complaints- 5- Make presentations on Quality KPIs to Upper Management.- 6- Train employees in WCM Quality Tools- 7- Prepares customer related reports (for example customer scorecard) including analysis and driving implementation of needed actions- 8- Proactively visits the customer's site as needed or requested**Qualifications**:

- Education: Industrial / Electromechanic Engineer
- 5 years of experience in Quality
- 5 years experience on internal and external audit
- Fluent communication in English.
- Six sigma green / black belt certification
- Soft skills: Team work, Decision making, Problem solving, Negotiation and communication
- US Visa / Available to travel

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