Associate Learning Program Manager

**Associate Learning Program Manager**

**Associate Learning Program Manager**:
We're passionate about the life-changing impact of education. You'll play a key role in nurturing internal development and mentorship, and your work will empower our talent (Wizeliners) and community alike. As an Associate Learning Program Manager at Wizeline, you'll craft dynamic educational initiatives inspired by renowned training practices in the IT industry. These initiatives will be tailored to support and empower Wizeliners, championing their growth and success.

**Your Day-to-Day**:
Program Management & Delivery: From the ideation phase through execution to the closing phase, you will be the owner of internal learning and training programs, ensuring their success and overseeing all logistics. This includes:

- Designing and developing educational programs, curricula, and materials that align with the company’s business objectives, culture, and values.
- Collaborating with Senior Managers and Heads of Practice to identify training needs inside our Technology Programs and create learning solutions that meet those needs.
- Conducting needs assessments, analyzing data, and identifying performance gaps to inform program design and development.
- Utilizing Adult Learning Theory and instructional design methodologies to create engaging and effective learning experiences.
- Incorporating a variety of delivery methods, including e-learning, instructor-led training, simulations, and on-the-job training, to ensure learning objectives are met.
- Continuously evaluate and refine learning programs to ensure they meet the needs of the business and drive performance.
- Tracking and reporting key program metrics to quantify value and impact.

**Required Skills, Competencies, and Characteristics**:
For the Associate Learning Program Manager role, the following is required:
**Previous experience in instructional design, curriculum development, and event program management.**
- Exceptional leadership skills and ability to drive progress in ambiguity.
- Deep understanding of the mentorship relationship, ensuring that it is purposeful, productive, and aligned with organizational goals.
- Strong organizational and time management skills, including the ability to manage multiple responsibilities, prioritize, and delegate while delivering results.
- Excellent communication and copywriting skills.
- Professional written and verbal communication skills **in both English and Spanish are required**.
- Strong problem-solving skills and the ability to think creatively to develop innovative learning solutions.
- Excellent attention to detail.
- Experience with learning management systems (LMS) and e-learning tools.
- Ability to adapt to new platforms and digital tools.
- Creativity and passion for developing and implementing innovative ideas to add value.
- A high degree of ownership and a **proactive** approach to delivering results.
- Teamwork and effective collaboration across multidisciplinary teams.
- Passion for building community and creating impactful learning environments.
- University degree in Education, Business Administration, Public Relations, or similar.
- Experience in the tech industry.

**Why You Should Apply**:
Still not convinced you should apply? Here are some of the things that make Wizeline different from other technology services companies:
**Our Values**:
At Wizeline, we value innovation, community, and ownership. Our commitment to diversity, inclusion, and respect fosters an environment where everyone does well and does good. We're proud to be recognized by the Human Rights Campaign Foundation in response to our inclusive corporate policies and best practices for LGBTQ+ employees.

**Our Culture**:
We offer exceptional career growth and learning opportunities to our employees with skill development workshops, mentoring programs, and support for side projects or entrepreneurial work. We ranked 7th on Expansión’s Super Companies 2021 list.

**Our Benefits and Perks**:
We offer competitive compensation and employee-centric benefits, including industry-leading maternity and paternity leave, wellness programs, and remote work opportunities. All Wizeliners have access to continuous learning opportunities through Wizeline Academy, including cloud certifications, mentorship, LinkedIn Learning & Udemy, and in-house technical bootcamps developed by our experts in the field.

In recognition of our superb employee benefits, we debuted on Quartz’s list of the Best Companies for Remote Workers and ranked 5th on Expansión’s Super Workspaces 2021 list.

**Our Global Family**:
To support the global nature of our business and help our employees grow beyond their technical skills, we offer free virtual English and Spanish language classes as well as provide immigration support when applicable. Prior to COVID-19, we had a robust Work Abroad program in place, which we plan to continue once it’s safe to do so.

**#AllAreWelcomeHere**:
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