Murex Support Lead

hace 5 días

Desde casa, México Luxoft A tiempo completo

**Project** Description**:
**Responsibilities**:

- Key Skills and responsibilities
- Ensure ITIL processes are followed and assist the team where required
- Provide Murex Technical support in a shift-based setup.
- Outside support tasks, you will be expected to coordinate with the team on other development and improvement tasks.

**Skills**:
Must have
- 4-6 years of relevant Murex support experience
- Previous experience as Murex L1 support lead.
- Good understanding of Murex services, related launchers, and log files.
- Expertise in debugging issues on Murex launchers and recovering as required.
- In-depth understanding of a normal Murex End-of-day
- Expertise in debugging issues on Datamart job runs.
- Good Unix knowledge - especially on commands related to processes and file management
- At least intermediate Unix Shell scripting
- Good SQL knowledge (preferably Sybase) including an understanding of performance optimization (indexes etc)
- Job Scheduling tool knowledge - Control M (Browse & Update) or any similar tool
- Willingness to work in a rota-based support schedule including limited overnight, weekend, and on-call support.

Nice to have
- RDBMS ( Oracle and SQL server)
- Strong experience in industry-standard monitoring platforms (Geneos ITRS, Splunk)
- Strong incident recovery and problem resolution capabilities in Windows/Unix environment
- Experience with Open shift, Docker, and cloud deployment technologies
- Exposure to other Murex modules: MxML, FO, BO,...

Minimum academic requirements : Bachelor's Degree from a reputed university with good passing scores**Languages**:
English: B2 Upper Intermediate

**Seniority**:
Senior

**Relocation package**:
If needed, we can help you with relocation process.

Vacancy Specialization

Murex

Ref Number

VR-95353

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