Associate Representative
hace 1 semana
**Responsibilities**: - Interacts with customers by phone or in person to provide information and to ensure best service possible. - Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail. - Obtains and examines all relevant information to assess validity of complaints and to determine possible causes. - Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. - Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken. - Refers unresolved customer grievances to designated departments for further investigation. - Completes customer invoicing. - Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity. - Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains. - Prepares for, attends, and participates in weekly sales meetings. - Remains current on industry trends, market activity and competitor products. **Qualifications**: - High School Degree or Equivalent required - Associate degree (U.S.)/College Diploma (Canada) preferred - 0-2 years of relevant experience - Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction - Ability to build working relationships with other functional areas to best support mutual objectives - Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers - Ability to research and resolve customer issues - Strong written and verbal communication skills - Basic computer skills - 1 year of sales experience - Direct Sales (B2B) experience - Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques - Ability to effectively prioritize and execute tasks - Ability to build and maintain long-term relationships with customers - Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer._
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Associate Representative
hace 2 semanas
Tlalnepantla, México Wesco A tiempo completoJob DescriptionAs an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution.You will resolve routine and basic problems and communicate solution or requested information to the customer.You will analyze a customer's service needs and refer to other...
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Inside Sales
hace 1 semana
Tlalnepantla, México Wesco A tiempo completo**Responsibilities**:- Interacts with customers by phone or in person to provide information and to ensure best service possible.- Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.- Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.- Receives and...
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Associate Representative
hace 2 semanas
Tlalnepantla, México Wesco A tiempo completo**Responsibilities**:- Interacts with customers by phone or in person to provide information and to ensure best service possible.- Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.- Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.- Receives and...
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Associate Representative
hace 3 días
Tlalnepantla, México Wesco A tiempo completo**Responsibilities**:- Increases orders by suggesting related items, explaining features, and checks customer’s buying history.- With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.- Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for...
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Sales Assistant
hace 1 semana
Tlalnepantla, México Uline A tiempo completo**Sales Assistant****Mexico City, CDMX, Mexico**Looking to launch your sales career? Then you belong at Uline! As a Sales Assistant, you’ll join an incredible team supported by the best training, tools and products to win in the field every day! Uline continues to grow, creating new career opportunities and job stability you can count on. It’s an...
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Sales Assistant
hace 2 semanas
Tlalnepantla, México Uline A tiempo completo**Sales Assistant****Mexico City, CDMX, Mexico**Looking to launch your sales career?Then you belong at Uline!As a Sales Assistant, you'll join an incredible team supported by the best training, tools and products to win in the field every day!Uline continues to grow, creating new career opportunities and job stability you can count on.It's an exciting time...
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Customer Service Specialist I
hace 1 semana
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
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Labor Relations Chief
hace 2 semanas
Tlalnepantla, México Ingredion A tiempo completoTITLE: Labor Relations ChiefLOCATION: Tlalnepantla PlantSUPERVISION:This is an individual contributor role with an emphasis on supporting & influencing manufacturing and supply chain associates & leaders.REPORTS TO:Directly reports to Sr HR Manager Operations Mexico.COMPANY BACKGROUNDIngredion is a Fortune 500 provider of ingredient solutions that helps...
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Sales Assistant
hace 4 semanas
Tlalnepantla, México Uline A tiempo completo**Mexico City, CDMX, Mexico****Sales Assistant**Looking to launch your sales career? Then you belong at Uline! As a Sales Assistant, you’ll join an incredible team supported by the best training, tools and products to win in the field every day! Uline continues to grow, creating new career opportunities and job stability you can count on. It’s an...
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Sales Assistant
hace 2 semanas
Tlalnepantla, México Uline A tiempo completo**Sales Assistant****Mexico City, CDMX, Mexico**Looking to launch your sales career?Then you belong at Uline!As a Sales Assistant, you'll join an incredible team supported by the best training, tools and products to win in the field every day!Uline continues to grow, creating new career opportunities and job stability you can count on.It's an exciting time...
