L2 Support

hace 2 días

Guadalajara, México NTT DATA A tiempo completo

**Req ID**: 221818

We are currently seeking a L2 Support to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

**Requirements**:

- Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where required
- Good hands-on expertise on Unix and SQL
- Good knowledge on scripting languages
- Work on supporting Product servers and clients on cutting-edge platforms.
- Contribute to our continuous improvement and continuous delivery
- Work effectively in collaboration with other team members
- Provide technical feedback and support to Development teams
- Perform detailed RCA of issues in production, and implement corrective actions
- Validated collaboration and communication skills, being able to lead in a global environment

**Basic Qualifications**:

- Unix, SQL and knowledge of other scripting languages
- Knowledge of programming language - preferably Java

LI-LATAM

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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