Director of Office Operations
hace 2 semanas
**PURPOSE**
To manage the operations of the offices of IAAPA Latin America, Caribbean.
**RESPONSIBILITIES**
**Office Operations**
- Plans, formulates, and recommends policies and programs to meet the goals, objectives, and strategies in LAC for the approval of the VP of IAAPA LAC and the IAAPA LAC Advisory Board.
- Develops policies and procedures for the day-to-day administration of IAAPA’s LAC offices operations.
- Supports the organization of the IAAPA Summit and other IAAPA LAC events.
- Develops budget for IAAPA LAC office operations and manages finances together with IAAPA LAC VP.
- Implements goals, objectives, and strategies in LAC
- Directs all IAAPA member services, marketing, communication, recruitment, and retention initiatives in the region.
- Oversees the management of the CRM and other databases in the region.
- Represent the association at industry-related meetings, conferences, exhibitions, and social events in the region.
- Manages the activities of the LAC office in accordance with IAAPA standards and policies.
- Supports the goals and mission of IAAPA as set forth in the strategic and business plans.
**Member relations**
- Build relationships of trust with members.
- Form good working relationships with all national associations and trade bodies throughout the LAC region.
**External relations**
- Coordinate written materials such as government relations bulletins, policy papers, press releases related to GR, presentations for the members on government relations, etc.
- Link external regulatory developments to the amusement park industry helping members to understand the impact on their business and operations.
- Represent the industry in relevant industry groups and forums.
This position will be directly tied to results.
**QUALIFICATIONS AND TRAINING**
- University degree or equivalent.
- 10-15 years of relevant professional experience in membership, events, and operations.
- Excellent written and spoken English, Portuguese is a plus.
- Knowledge / Experience of LAC policies and structure.
- Experience in leading teams of up to 10 people.
**KEY SKILLS**
- Self-starter with the required motivation and work ethics to work autonomously with mínimal supervision.
- Entrepreneurial spirit to further develop association and its products.
- Able to work flexibly as part of a small Mexico based team and be prepared to travel extensively throughout the Latin America, Caribbean region.
- Confident and skilled communicator, who is able to simplify complex concepts or regulatory issues for a non-expert audience.
- Demonstrable knowledge of and interest in the amusement park and attractions industry.
- Ability to work with press and speaking on front of large audiences.
- Availability to travel 10 -20% domestic or internationally.
**Notes**
Working in the office is required. Limited telecommuting opportunities may be available for this position after six months of service.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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