Coordinación de Tráfico Sr.

**Description**

This position is in charge of running the Transportation Service Plan (TSP) in coordination with all terminals along the KCSM network. Define plans and priorities to meet department commitments aligned with company goals and financial responsibilities. Focused on the continuous improvement of internal processes. Is responsible for a specific group of train dispatchers working as their direct supervisor, delivering timely and constructive coaching and feedback to the team to develop individuals and take them to the next level of performance.

**Accountabilities**
- Plans and executes safe operation LOR by monitoring compliance of safety rules and regulations dictated in our GCOR/RIT.
- Executes the activities defined in the NOC Safety Action Plan, including OTS program, field visits, daily safety briefings, and safety blitzes. This includes the planning and execution of the inspection/recon trips along with Engineering department and the rest of the NOC staff.
- Delivers operational results that align with department’s goals in terms of gross velocity and train delays, train length, recrews, TTOD, movements LOR, etc.
- Works with MLU and the crew office to ensure the most efficient utilization and balancing of both resources: power and crews.
- Joins efforts with transportation field operations and the different support desks such as MACM, RFE and engineering department to address service interruptions and ensure a safe and efficient return to operations.
- Gives Follow up on specific customer needs and urgent requirements in coordination with fleet distribution, customer solutions and/or sales & marketing teams.
- Supervises the performance of train dispatchers and provides mentoring and develops individuals.
- Plans the work schedule for the Corridor Manager desks, ensuring a 24/7 coverage.
- Participates in the selection process of new Dispatchers and new Jr. Corridor Mangers.
- Works with other railroads to ensure efficient and safe train planning and execution in the different connection locations in KCSM network.
- Ensures MCS system is updated with current info regarding train operations.
- Participates in the interview and selection process of train dispatchers and Jr. Corridor Managers.
- Helps train and prepare new Corridor Mangers
- Understands the relevant business metrics and applies effective tactics to sustain a culture of operational effectiveness that produces teams of high performing, engaged and empowered operational leaders.
- Identifies when a rule/regulation/policy has been violated and has one-on-one accountability conversations with an individual who has not met expectations, using KCS Candor, Aligning the Stars & KCS ABC's, and have the individual produce better results.
- Demonstrates KCS's commitment to being ONE TEAM - Living a Speak Up Culture - by using communication and interpersonal skills to enhance inclusion, civility, respect, innovation, safety, customer focus, teamwork within KCS, while encouraging and enabling others to do the same.
- Defines and communicates clearly the teams roles and responsibilities; holds people accountable for accomplishing objectives; recognizes and rewards people who achieve results and deliver on performance expectations; provides pinpointed (specific & measurable) feedback on performance.
- Develops and retains a strong team of high performers; creates a challenging and rewarding work environment; organizes a diverse group of people into a cohesive team to leverage their energy, knowledge and skills; creates grassroots / localized events to train & develop others - including location-specific safety training, localized Speak Up events, regular recognition or team-building activities.
- Exemplifies KCS Vision, Values, and Culture interactions with coworkers, business partners, customers and stakeholders.

**Required**
- Bachelor's degree from an accredited university or college, preferably in a job related major field of study
- Minimum seven (7) years of relevant professional experience, including leading and managing projects or programs with outcome-focused deliverables, or equivalent combination of education and experience
- Minimum one (1) year of experience directly or indirectly leading a team

**Preferred**
- Easily adapts to change
- High tolerance to work under pressure
- High sense of urgency
- Proactive and independent
- Mínimum 2 years as Corridor Manager
- Minimum 3 years as Train Dispatcher

**Working Conditions**
- Shift work is an essential function of this job. Employees must have the ability and willingness to support critically important railroad operations 24 hours per day/7 days per week, working various shifts as assigned, including overtime. Schedule assignments may include after-hours, weekends and holidays.
- On-call responsibilities are an essential function of this job. Employees must have the ability and willingness to support operations of critically important systems and/or processes 24 hours pe