Facilities Coordinator Lead

**Summary**

Posted: Nov 13, 2024

Role Number**:200576696**

In Real Estate & Development, we don't sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and forward-thinking group that manages Appleʼs workplaces and workplace services. We develop and manage Appleʼs global real estate portfolio, lead capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world. We are seeking a motivated, collaborative Facilities Coordinator Lead to join our team with an extraordinary customer service focus. You will have the ability to interact with cross-functional teams and customers at all levels in your day to day work.

**Description**

You will be responsible for overseeing the day-to-day tasks of our company's facilities services, supervising a team of facilities vendors, and ensuring a safe, clean, and efficient environment. Responsibilities: - Provide direct supervision to vendors and drive quality of work and goals. - Maintain preventative maintenance schedules and logs on a daily, weekly, and monthly basis, reporting deficiencies as needed. - Ensure team compliance with agreed SLAʼs and meaningful metrics. - Select, develop, and evaluate personnel and vendor support, to ensure the efficient operations of all services. - Provide training to new team members and vendor leads, to ensure that they are up to speed within our internal systems and processes. - OPEX budget management and oversight. - Analyze all opportunities and recommend ways to improve efficiency and reduce costs. - Act as advisor to department and become actively involved, as required, to meet schedules and resolve problems. - Prepare regular reports, perform audits on various operations and evaluate processes as per business requirements. - Drive functional and operational excellence of all projects and programs by providing consistent and prescript feedback to all cross functional teams including real estate, design, innovation, standards, merchandising, direct sourcing, security, IS&T, etc. - Provide significant expertise and experience with the upkeep and function of buildings, building systems (electrical, mechanical, plumbing), machinery, landscape, and quality improvement projects.
- 5+ years of hands-on facilities management experience working in a fast-paced multi-site environment, with a demonstrated focus in operating buildings as corporate spaces, making them outstanding workplaces.
- Proficiency in English and Spanish, both written and spoken.

**Preferred Qualifications**
- High level of customer service - effectively communicate in a positive and professional manner across all levels of organization.
- Ability to learn quickly, work autonomously, and address any issues that arise.
- Demonstrated ability to plan and prioritize tasks in a self-directed work environment and maintain high levels of efficiency without direct supervision.
- Solid budgeting and financial management skills.
- Analytical and organizational skills with the ability to supervise multiple high priority demands simultaneously.
- Ability to lead and provide direction to contractors and vendors performing services for the company.
- Capacity to cultivate relationships with key contacts and cross-functional partners to build a cohesive work environment.
- Excellent organizational, documentation and problem-solving skills, willingness to accept additional duties as assigned.
- Excellent written and verbal communication skills.
- Bachelorʼs Degree in Business Administration, Architecture, Engineering, Facilities Management or equivalent experience.