Operational Communications Specialist

We are hiring an** Operational Communications Specialist **to serve as a key contributor to various stakeholders by ensuring workload management. Operating in a time-sensitive manner, they are responsible for promptly addressing open requests while being entrusted of error-free data administration.

**What You Will Be Doing**

This role demands a deep understanding of systems, processes, and the needs of various business partners. Such projects may include Create and maintain e-catalogues, reports, SharePoint sites, presentations, and databases. Processing Marketing, Finance, Sales, and Admin requests among others through SAP, Salesforce, SharePoint, Coupa, and other interfaces. Additionally, this role is expected to participate in Continuous Improvement and Automation projects.
- Update and maintain global media platforms, websites & SharePoint sites
- Interact with ERPs to make information move across the value chain.
- Create and edit documents using conditional logic in functions, summarize data with functions, creating and formatting charts and pivot tables.
- Generate, Analyze, Update data & prepare information for a wide variety of business-related functions across the organization
- Maintain and improve processes, communication, and value flow
- Well structured documentation of business requirements and mapping of processes
- Process requests through different web-based interfaces
- Be involved in outbound and inbound marketing activities
- Collecting and analyzing market data
- Any other responsibilities as assigned by the Team Leader.

**Who You Are:
**Required Skills and Competencies
- Bachelor’s degree in business administration, International Business, Marketing, Administration, or related fields.
- 1-2 years of experience in business administration, budget activities, administrative tasks, or related fields.
- Proficient in Microsoft Office Suite.
- Basic Excel Knowledge is a must.
- Advanced English is a must.
- Experience in Continuous Improvement and Automation by having actively participating in projects as a team member with results impacting the core team or business unit.
- Ability to understand the business strategy and conceive effective communications.
- Good communication (written and verbal) skills.
- Time management, proactiveness and prioritization to ensure efficient service.
- High attention to detail
- Critical thinker, capable of methodically analyzing problems and providing logical solutions.

**Preferred Skills and Competencies**
- Basic Smartsheets knowledge is a plus.
- Curious personality and self-learner who actively seeks to grow skill set.
- Strong ability to manage several partners or stakeholders appropriately and multi-task.
- Comfortable with change demonstrating adaptability and flexibility.
- Able to organize and manage priorities and documentation while working under pressure.
- Great customer service and problem solving
- Able to anticipate and take decisions. Demonstrates teamwork and collaboration.

**Why People Choose to Work With Us**:
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

**Who We Are**:
Organizations around the world trust Steelcase to help them **create places that help people work better, be inspired, and accomplish more**.

We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions - accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly-traded company with fiscal year 2021 revenue of $2.6 billion.

**What Matters to Us**:
Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.
- If you’re interested in Steelcase, but this isn’t the right time or role, join our _Talent Community_ to be updated on future openings in your area(s) of expertise._

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