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Why join us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Human Resources Consulting Manager - Monterrey, Mexico
Reports to: Sr. HR Manager - Sarah Garcia-Martinez
Location: Monterrey, Mexico
Level: Managerial
Mode: On-site
Suggested Monthly Base Salary: $70,000 - $90,000 MXN
Position Objective
Lead and execute the Human Resources strategy for MillerKnoll’s Monterrey operations, balancing strategic HR consulting with hands-on operational excellence. This role will build scalable, compliant, and culturally aligned HR processes that support business growth, employee engagement, and leadership development in a unionized manufacturing environment.
Key Responsibilities
Strategic HR Consulting & Business Partnership
- Act as a trusted advisor to plant leadership, providing guidance on HR programs, organizational design, and change management.
- Partner with executive and operational leaders to align HR strategies with business goals.
- Analyze HR metrics and trends to inform decision-making and drive continuous improvement.
Talent Acquisition & Workforce Planning
- Design and implement workforce plans aligned with production and operational needs.
- Develop structured, competency-based recruitment processes and diversify sourcing channels.
- Train leaders in objective interviewing to reduce bias and improve hiring outcomes.
Payroll, Compensation & Compliance (Mexico-Specific)
- Oversee payroll processing in compliance with Mexican labor law, IMSS, SAT, and INFONAVIT.
- Manage external payroll vendors (e.g., Deel) while developing in-house payroll expertise.
- Implement payroll governance frameworks including reconciliation, audit trails, and variance tracking.
- Maintain historical payroll records and ensure transparent compensation processes.
Labor Relations & Legal Compliance
- Formalize employment contracts for administrative and unionized staff.
- Strengthen labor relations by reducing favoritism and retaliation risks.
- Ensure compliance with Mexican labor regulations and MillerKnoll’s global standards.
- Lead investigations and resolve complex employee relations issues with diplomacy and fairness.
Culture, Engagement & Inclusion
- Launch engagement surveys, feedback mechanisms, and recognition programs.
- Develop and implement anti-discrimination, anti-harassment, and D&I policies.
- Promote a safe, inclusive, and collaborative workplace culture.
Training, Leadership Development & Performance
- Build a competency framework and production skills matrix.
- Develop frontline supervisors to lead effectively in unionized environments.
- Implement structured performance reviews tied to career growth and promotion decisions.
- Coordinate leadership, compliance, and safety training aligned with business needs.
Team Leadership & Development
- Recruit, coach, and develop HR team members including payroll, recruitment, and operations staff.
- Establish clear goals, accountability frameworks, and development plans.
- Foster a culture of service, collaboration, and continuous improvement within HR.
Required Qualifications
- Bachelor’s degree in HR, Industrial Relations, Business Administration, or related field.
- 7+ years of progressive HR experience, including 3+ years in leadership roles.
- Intermediate to advanced English proficiency for stakeholder communication.
- Proven success in:
- Building HR processes in manufacturing environments.
- Managing union relations and compliance in Mexico.
- Designing transparent compensation and payroll governance.
- Developing frontline leaders and structured training programs.
Preferred Qualifications
- Experience in multinational or matrixed organizations.
- Track record in diversity, inclusion, and anti-harassment initiatives.
- Proficiency with HR systems (HRIS, ATS, LMS).
- Experience supporting operations across multiple locations, including international sites.
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
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