Network Operations Engineer

hace 5 días

Desde casa, México Luxoft A tiempo completo

**Project** Description**:

- Be part of the NOC Network Operations Center, providing troubleshooting support for complex hosting and enterprise network environments, participating in rotational on-call support
- Evaluating environments and their underlying transport security controls to ensure customer adherence to American Airlines Network Security standards and policies.
- Addressing incoming firewall, ACL, and VPN requests and provide customer troubleshooting and support as required.
- Turning up VPN and configuration changes
- This position will balance time working with Network Engineering, Network Architecture, Network Operations, Project Leads and vendors.
- As a part of the IT Infrastructure team, this position will work in conjunction with other IT Infrastructure resources to manage and maintain the organization's networking infrastructure.
- Produce and update technical documentation and diagrams supporting Engineering and Operations teams as part of project deliverables

**Responsibilities**:

- TCP/IP networks and full understanding of all layers of the OSI model
- Strong Hands-on experience and advance knowledge of network switching, and routing protocols like BGP/OSPF
- Strong Experience working with platforms like Cisco IOS and/or Aruba OS
- General knowledge of Public Cloud Platforms like Azure, AWS and GCP
- Experience of working with Palo-Alto firewall to isolate issues
- Understanding of Web Proxy and PAC file configuration
- Hands On experience with SDWAN Technology (Velo/Viptella)
- Experience of working with network monitoring tools (SNMP, NetFlow, Telemetry)
- Understanding of Load-balancing concepts including on-prem and cloud LBs
- Experience of TCP/IP Packet analysis to help identify issues (tcp-dump/Wireshark)
- Ability to work on multiple projects simultaneously with a keen desire to learn and expand depth of knowledge
- Ability to thrive in a sense-of-urgency environment and leverage best practices
- Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments
- Understands enterprise level change management processes to make network changes

**Skills**:
Must have
- 2 - 5 years of experience as a network infrastructure/Security engineer in a network operations role.
- Experience troubleshooting Palo Alto/Cisco Firewalls and VPN.
- Able to communicate with non-technical customers to identify and troubleshoot issues.

Nice to have
- 6+ years of experience as a network infrastructure/security engineer or administrator.
- Palo Alto/Cisco Firewall.
- Experience working in a large enterprise network environment in a network operations role.
- In-depth knowledge of ospf/bgp routing protocols.

**Languages**:
English: C1 Advanced

**Seniority**:
Senior

**Relocation package**:
If needed, we can help you with relocation process.

Vacancy Specialization

Technical Support (SL3)

Ref Number

VR-95633

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