Master Data Management Analyst

hace 3 días

Monterrey, México Vertiv Co. A tiempo completo

Daily maintenance of customer and supplier master data records following organization data governance policies.

**Essential Functions**:

- Receive Customer and Vendor creation or modification requests from internal Customers.
- Audit supporting documentation for the creation of Customers and/or Vendors.
- Update key information required for new entries into the ERP Databases.
- Process all modifications requested and supported for customers/suppliers in relevant ERP database.
- Maintain tracking of all requested changes.
- Perform data quality updates as requested by data quality group and/or data stewards.
- Maintain adherence to data process standards, governance and internal audit requirements.
- Continuous adaptation of Master Data processes to meet current business needs.
- Recommend improvements to processes.
- Respond to requestor issues and provide first level of issue resolution.

Maintain relations with requestors in various business units and key Finance/Accounting/Sales associates to ensure high levels of client satisfaction, enhance operational efficiency, open communication, trust and responsibility. Provide key strategic information to MDM Team Lead

**REQUIREMENTS:
- 4-year degree preferred in Finance, Accounting, or Business Management.
- n/a
- 1-2 years in Customer/Vendor Master Data Maintenance or
- 1-2 years in Customer Service
- **Can speak Spanish and Portuguese**:

- Proven proficiency in use of Oracle and/or SAP
- Proven proficiency in use of MS Office Software - Word, Excel, PowerPoint
- Applicable knowledge of Database maintenance through ERP Interface
- Strong communication and interpersonal skills.
- Fluency in English (verbal and written)
- Good analytical and problem-solving skills and keen attention to detail
- Highly organized, detail oriented, committed to deliver results, meeting multiple deadlines, and able to work under pressure

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