Ms Dynamics 365 F&o Techno-functional Consultant

The Company

**Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?**

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

The Team and Job Summary

We are seeking a Microsoft Dynamics 365 Finance & Operations Techno Functional Consultant to join our Information Technology team based in Mexico. This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skillset to support our team and support triaging, configuring, testing, and deploying enhancements related to items such as invoice formats, entity setup, sub-department creations, yearly rate changes, workflow optimization, project planning as well as advanced helpdesk ticket support for D365 F&O.

The Analyst II collaborates with key business stakeholders, architects, and development partners, to ensure seamless functionality, user support, and system enhancements with experience working with Power Platform, Power BI, Azure.

Job Responsibilities
- Configure, maintain and upgrade Dynamics 365 F&O to meet business needs.
- Monitor system performance and troubleshoot issues to ensure optimal functionality.
- Provide technical support to users, addressing inquiries and resolving system-related issues.
- Conduct user training sessions to promote efficient utilization of the system's capabilities.
- Collaborate with stakeholders to understand business requirements and implement customizations within Dynamics 365 F&O.
- Ensure system security by managing user roles, permissions, and access controls.
- Maintain compliance with data protection regulations and best practices.
- Create and maintain system documentation, including configurations, processes, and user guides.
- Generate regular reports on system performance and usage metrics.
- Assist with data migration and creating customizations for mergers and acquisitions.
- Work with the Corporate Systems team to implement feature requests and ongoing customizations.
- Support project backlog and work with the manager and/or leadership to prioritize.

Required Qualifications
- Professional-level fluency in English.
- Bachelor’s degree in computer science, Information Technology, or related field.
- Proven experience as a Dynamics 365 F&O Consultant using Power Platform and Power BI and with knowledge of Azure cloud to understand development improvements and enhancements related activities.
- In-depth knowledge providing consulting services to Dynamics 365 F&O including system administration, configuration, and customization.
- Strong understanding of business processes, workflows, and integrations within Dynamics 365 F&O.
- Proficiency in troubleshooting system issues and implementing solutions.
- Excellent communication skills with the ability to collaborate across teams.
- Familiarity with finance and project-based business processes as well as experience working with finance and accounting teams and technologies.
- A stable high-speed internet connection and quiet working environment.
- Analytical mindset with strong problem-solving skills.
- Ability to plan and lead initiatives independently.
- Excellent organizational skills and ability to manage multiple projects simultaneously.
- Excellent collaboration, communication skills, and technical troubleshooting abilities that will be used to analyze and resolve business system problems; must be able to provide documentation when required.
- Highly motivated individual - you must be proactive, enthusiastic, agile, show initiative, and be good at multitasking.
- Ability to notice the little things and triple-check processes and information for compliance and accuracy.

Preferred Qualifications
- Experience with agile/SCRUM development framework a plus.

Physical and Mental Job Qualifications
- Prolonged periods of sitting at a desk and working on a computer.

Some of the Benefits We Have Include

J.S. Held understands all of our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.
- Our flexible work environment allows employees to work remotely when needed
- Generous Annual Leave Policy
- Comprehensive Medical Insurance

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, an