Kyc - Fraud Risk Supervisor Night Shift

hace 1 semana

Colonia del Valle, México DiDi A tiempo completo

KYC Supervisor will help the organization reduce the risk exposure by verifying the identities of new customers. Possesses excellent analytical skills.

We are looking for a supervisor responsible for overseeing the workflow at our facility. The position is complex. It won't just be someone who oversees the work of others. A supervisor is also responsible for advising, solving problems, and serving as a liaison between subordinates and upper management.

The objective will be to ensure that operations are carried out in a productive manner to ensure the correct KYC process.

**Role Responsibilities**
- **NIGHT SHIFT: 11:00 pm a 6:00 am.**:

- Organize workflow and ensure employees understand their delegated roles or tasks.
- Monitor employee productivity and offer feedback and advice.
- Maintain record of hours worked and personnel records.
- Transmit information from the management team to employees and vice versa.
- Prepare and send performance reports.
- Decide on bonuses and promotions based on performance.
- Hire and train new employees.
- Ensure compliance with company and legal policies and procedures and take disciplinary action if the need arises.

**Role Qualifications**
- 5+ years experience.
- 1+ year of leading a team.
- Fraud Prevention experience.
- Advanced English.
- Critical thinking and facilitator in solving problems raised by the team.
- Work as a key contract with other areas.
- Empower the team and help improve its performance and that of the entire business team.
- Identify opportunities in efficiency and quality optimization when leading the respective areas.
- Act as an important Disseminator of DiDi Culture.

Tipo de puesto: Tiempo completo

Sueldo: $30,000.00 - $40,000.00 al mes

Beneficios:

- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa

Tipo de jornada:

- Nocturno
- Rotativo

Lugar de trabajo: Empleo presencial

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