Team Lead Software Development Engineering

JOB PROFILE COMPONENTS

**Key Responsibilities**
- Ensure performance standards and requirements are met for existing and emerging technology, IT processes, and related activities.
- Represents Company to customers as part of a team.
- Contributes to the definition of performance testing and standards.
- Participates in & supports projects such as new module implementations, business process reengineering, customizations, and software upgrades.
- Ensures specifications follow best practices and standards.
- Assists with training of new team members and acts as a mentor to Performance team members.
- Assists in the design and oversight of CI/CD pipeline development & performs hands-on build out of pipelines

**Experience Summary**
- 8-12 years’ experience in Performance engineering and testing
- Experience leading Performance testing teams
- Experience in Agile / SAFe methodologies

**Required Skills/Education**
- Excellent English written and verbal communications skills.
- Expert knowledge of performance engineering and testing concepts and processes.
- Expertise in defining and writing performance test strategies/plans.
- Expert knowledge on performance test tools Micro Focus LoadRunner Enterprise and JMeter
- Expert knowledge in APM tools - Dynatrace, AppDynamics and/or Site-scope.
- Good Java and.Net engineering knowledge, particularly regarding:

- Profiling
- JVM Analysis (Thread, Heap and GC)
- Bottleneck analysis
- Tuning
- Ability to research system usage patterns and identify key system performance requirements.
- Expertise in client-side (DotCom) Performance Testing and Monitoring. Good to have knowledge in client-side monitoring tools like Dynatrace RUM & Browser development tools
- Good experience in full SDLC and change & defect management.
- Strong understanding of the SDLC across various development methodologies (agile, waterfall, etc.)
- Skilled in analyzing performance reports to help with root cause analysis.
- Skilled in benchmarking system performance and evaluating alternative hardware and software architectures.
- Expertise in performance test management and estimations.
- Code review capability (Java, C#, C++).

**Desirable Skills**
- Experience with Docker Containers and Azure AKS.
- Experience in AWS infra and monitoring
- Experience with AKS cluster and container performance metrics.
- Good experience with Azure AppInsights.
- Experience in the travel industry.
- Windows Perf Monitor, Windows Perf Analyzer, IBM Support Assistant.
- Wireshark and/or Netmon.
- Dynatrace Admin and LoadRunner Admin.
- ASTQB/GTB Foundation Level Performance Testing Certification (v2018).
- SAFe® 4 Practitioner Certification (SP).
- SAFe® 4 DevOps Practitioner Certification (SDP).

**Scope/Impact**
- Tactical/Strategic
- Alternates between SME and team lead for short-term projects.
- Provides direction and coaching to B4 and B3 staff.
- Applies advanced knowledge of principles and concepts of specialization individuals in the development, design, testing and/or maintenance _of multiple components or activities for more than one product (or subset of activities of internal business systems. _
- Interacts with and influences team members with frequent contact outside own work group and BU.
- Represents company to customers as part of a team.

TECHNICAL COMPETENCIES

**Technical Communication/Presentation**
- Seeks relevant information to ensure own understanding of complex information.
- Assists team members in the creation of routine technical communication materials (e.g., policies & procedures, guidelines, presentations, messages).
- Develops an understanding of the different audience groups in the business unit/function that receive technical communications and how they differ from each other.

CORE COMPETENCIES

**Effective Communication - The ability to convey information clearly, with respect and integrity, through a variety of channels to engage the audience and promote understanding.**
- Present ideas with confidence and conviction.
Shares information clearly and concisely that allows others to take prompt action.
- Able to present effectively, conveying information and recommendations to key stakeholders and decision-makers.
- Crafts messages that are eloquent, concise, and tailored to the target audience.
- Adjusts style of communication, whether verbal or written, to communicate across global and cultural boundaries effectively.
- Listens actively and enables others to speak / express their viewpoints freely.
- Proactively pursues personal development through learning and coaching opportunities
- Asks for and uses constructive feedback from others to improve work output
- Uses work failures or setbacks as learning opportunities
- Willing to step outside of comfort zone and take on stretch assignments
- Identifies learning opportunities that are aligned with business/team goals

**Customer Focus - The ability to identify the needs of customers, both internal and external, making these the