Business Analyst It

Novartis Corporate Center Mexico City is one of six strategically located corporate centers established by Novartis globally. It brings together expert capabilities and talent across functionalities, that drives the business forward. It is home to 1000+ associates who work to deliver on the Novartis purpose of reimagining medicine to improve and extend people’s lives.
The Business Analyst IT is responsible for providing technical expertise and support for the IM US product team and for enhancing the value and utilization of the CRM products by clearly articulating business problems and capabilities to be delivered.
Main responsibilities:

- Contribute to create consistency and traceability between user stories, functional specifications, and testing & validation. Support validation and testing as appropriate and ensure alignment to Security and Compliance policies and procedures within Service Delivery scope.
- Support with internal IT systems and documentation requirements, standards (including quality management and IT security), regulatory environments / requirements (if applicable), leveraging technologies for the business and taking advantage of reusable products, solutions and services wherever applicable. Additional specification required for testing.
- Act as SPOC for the assigned business function for all new features & user stories as well as the interface between the Product Owners and the SCRUM team. Highlight/identify gaps in existing functionality and review requirements with partners.
- Ensure that the Development Team understands items in the Product Backlog to the level needed and work closely with the Product Line Manager and Product Manager to settle resource requirements to support the product roadmap.
- Collaborate with the Product Manager and the Scrum Master on a regular basis, assist with grooming the feature backlog and participate in solution design and delivery.
- Deeply understand the business processes and how they translate to technology solutions in user stories to communicate them effectively to the development team.
- Identify methods to improve current team processes and quality standards, actively contribute to on time, within budget, compliant, secure, and quality delivery of portfolio/ respective engagements
- Ensure consistency to Security and Compliance policies and procedures as well as with other Novartis guidelines and standards.

**Commitment to Diversity & Inclusion**:

- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Minimum requirements**
- Bachelor's degree in computer science, information systems, or related field
- 5+ years of experience as Business Analyst capability and 3+ years working with CRM Products Veeva/Salesforce.
- Experience on US CRM, supporting life sciences company preferable.
- Collaborating across boundaries
- Industry/ Business Exposure
- Agile thinking and working in an agile product team in multi-national context and across countries.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
- Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve technical issues
- Results-oriented, with a focus on delivering high-quality work on time and on budget.
- English Proficient

Why Novartis?

766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to purposefully and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying

Imagine what you could do here at Novartis

transformingforgrowth

**Division**

CTS

**Business Unit**

TT CTS

**Country**

Mexico

**Work Location**

Ciudad de México

**Company/Legal Entity**

NOV CORPORATIVO MEX

**Functional Area**

Technology Transformation

**Job Type**

Full Time

**Employment Type**

Regular

**Shift Work**

No

**Early Talent**

No