Logistics manager

hace 4 horas

Chihuahua City, México OMRON Healthcare LATAM A tiempo completo

Position summary / job purposeThe Logistics Manager leads end-to-end logistics and warehousing operations through a 3 PL, ensuring safe, compliant, and cost-effective execution from receiving to final delivery. The role owns 3 PL governance, KPI/SLA performance, inventory accuracy, transportation efficiency, and continuous improvement to meet business and customer service goals. This position partners cross-functionally to balance demand, capacity, and budget while proactively managing risks, expense control, and network optimization.Key responsibilities/activities#3 PL governance and performance management: Own the relationship with the 3 PL, set and track SLAs/KPIs, run business reviews, and drive corrective actions to close performance gaps.# Warehouse and inventory control: Ensure inventory accuracy, traceability, and proper storage practices (FIFO/FEFO, lot/serial, expiry control), including cycle counts and audits.# Inbound and outbound transportation management: Oversee carrier/routing strategy, shipment planning, freight cost optimization, and issue resolution for delivery incidents.# Order fulfillment and customer service execution: Guarantee timely, complete, and correct order processing (picking, packing, shipping), managing escalations that impact customers.# Cost and budget ownership: Build, manage, and optimize the logistics budget; validate 3 PL billing and deliver cost-reduction and Total Cost Ownership improvement initiatives.# Continuous improvement and process standardization: Lead projects to improve productivity, reduce damages/returns, shorten cycle times, and standardize SOPs.# Cross-functional coordination and risk management: Partner with Planning, Sales, Customer Service, Quality and Finance to align capacity and demand, mitigate operational risks, and ensure compliance.Interactions/relations shipsInternalSupply Chain Director:Align logistics strategy, capacity, and performance to business goals; escalate risks and decisions.Demand Planning:Synchronize inbound flows, inventory targets, and fulfillment priorities; manage peaks and shortages.Customer Service:Ensure OTIF performance, resolve delivery issues, and coordinate order priorities and escalations.Sales & Marketing:Support product launches, promotions, channel requirements, and special customer programs.Finance:Manage logistics budget, validate 3 PL invoices, track savings.Regulatory / Compliance:Ensure warehouse and transport comply with SOPs, audits, product handling rules, and industry regulations.Import-Export:Coordinate receiving schedules, labeling.External~3 PL Leadership & Operations Teams:Daily execution governance, SLA/KPI reviews, staffing/capacity planning, and continuous improvement.~ Carriers / Transportation:Lane performance, freight optimization, claims handling, and delivery issue resolution.~ Key Accounts:Service level alignment, delivery commitments, and resolution of high-impact incidents.~ Auditors / Regulatory:Ensure audit readiness, documentation, and corrective actions on findings.Education and ExperienceUniversity – bachelor's degree (Industrial Engineering)Preferred experience:More than 10 yrsOmron Core Competencies# Innovation Driven by Social Needs# Challenging Ourselves# Respect for All# Leading Teams (BC OHQ – for managerial jobs only)

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