Customer success architect
hace 3 días
Customer Success ArchitectLocation: Mexico City (Hybrid)About the RoleWe are looking for a Success Architect to lead strategic client value realization for our top enterprise customers across North America and globally. As the senior-most post-sales advisor, you will partner with C-level stakeholders to design and deliver solutions that drive retention, growth, and long-term success.Success Architects play a pivotal role in supporting our client's most critical customers. You will provide expert guidance on solution design, scalability, and best practices, while proactively identifying risks and recommending improvements to maintain technical health. Your insights will empower customers to plan, develop, and evolve their implementations—aligning technology with business goals.What You'll DoDrive Gross Revenue Retention (GRR) for enterprise accounts.Partner with Customer Success and Sales to ensure executive alignment, adoption, and renewals.Assess implementations and deliver recommendations on architecture, solution design, lifecycle management, and feature adoption.Act as a technical SME, offering proactive and reactive guidance on architecture, technology strategy, and best practices.Simplify complex concepts for technical and executive audiences.Identify gaps and recommend product enhancements or custom solutions.Represent the voice of the customer to influence the product roadmap.Provide thought leadership in events and client forums.Stay ahead of trends in AI and media intelligence, connecting insights to business outcomes.Manage multiple client programs with strong prioritization.What You'll Bring6+ years in enterprise account management, consulting, or Saa S customer success.Familiarity with APIs, integrations, data structuring, and data architecture.Ability to turn complex data into actionable insights.Deep understanding of consumer & media intelligence and interest in AI.Experience with C‐level stakeholders (marketing, communications, PR).Strong knowledge of enterprise Saa S value drivers.Excellent communication, problem‐solving, and organizational skills.Comfortable in matrixed global environments.Excellent English (written and verbal).Why Join Us?You'll shape the strategic direction of our client's most valuable customer relationships across a fast‐growing region—a career‐defining role for someone who thrives on ownership and impact.What We OfferSalary range: 70-85k MXN gross monthly.Major medical insurance + grocery vouchers + savings fund + law benefits.Calm App subscription for you and your loved ones.Energetic, hybrid work environment.Inclusive community with ongoing professional development.
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Success architect
hace 4 días
Saltillo, México Hudson Talent Solutions A tiempo completoSuccess ArchitectLocation: Mexico City (Hybrid)About the RoleWe are looking for a Success Architect to lead strategic client value realization for our top enterprise customers across North America and globally. As the senior-most post-sales advisor, you will partner with C-level stakeholders to design and deliver solutions that drive retention, growth, and...
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Customer Success
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Saltillo, México Jobgether A tiempo completoCustomer Success - REMOTE This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success - REMOTE. In this pivotal role, you will take charge of the end-to-end customer experience, defining and executing strategies to enhance overall satisfaction and loyalty. Your leadership will drive a high-performing...
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Customer Success
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Saltillo, México Jobgether A tiempo completoCustomer Success - REMOTE This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success - REMOTE. In this pivotal role, you will take charge of the end-to-end customer experience, defining and executing strategies to enhance overall satisfaction and loyalty. Your leadership will drive a high-performing...
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Senior Customer Success Manager
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Saltillo, México Medium A tiempo completoA leading tech company is seeking a Senior Customer Success Manager to enhance customer engagement and product adoption in the Nordics region. This remote role requires at least 5 years of experience in Customer Success or Account Management within B2B SaaS or AI/ML sectors. Fluency in Swedish and English is essential, along with strong analytical and...
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Lead Customer Success Consultant
hace 5 días
Saltillo, México Jobgether A tiempo completoDescripción del trabajo: Lead Customer Success Consultant - REMOTE This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this role, you will have a significant impact by driving customer engagement and product adoption across the Nordics Region. You'll be responsible...
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Lead Customer Success Consultant
hace 5 días
Saltillo, México Jobgether A tiempo completoDescripción del trabajo: Lead Customer Success Consultant - REMOTE This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this role, you will have a significant impact by driving customer engagement and product adoption across the Nordics Region. You'll be responsible...
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Remote Customer Success Lead | E-Commerce
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Saltillo, México Jobgether A tiempo completoA dynamic company is seeking a Customer Success Manager to enhance customer satisfaction and loyalty. In this remote role, you will lead a team focused on delivering outstanding client experiences and operational excellence. You will be responsible for implementing customer success strategies, supporting sales efforts, and ensuring timely communications. The...
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Lead Customer Success Manager
hace 2 semanas
Saltillo, México Medium A tiempo completoThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will drive the adoption of our advanced audio AI platform across Western Europe, working closely with customers to ensure they gain maximum value from our products. Your contributions will directly impact...
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Lead Customer Success Manager
hace 2 semanas
Saltillo, México Medium A tiempo completoThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will drive the adoption of our advanced audio AI platform across Western Europe, working closely with customers to ensure they gain maximum value from our products. Your contributions will directly impact...
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Customer Success Manager
hace 2 semanas
Saltillo, México Medium A tiempo completoThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will be pivotal in driving the adoption of audio AI technology across Southern Europe. Your mission will involve engaging with customers directly to ensure they successfully leverage our innovative platform....
