Remote Software Training Coordinator
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Facilitate leadership development programs (Leadership Training Series, MDP, Certified Trainer, LinkedIn Learning, etc.)
Descripción de la empresa
Con vista a una playa privada, y panorámicas incomparables de Land's End, el resort encarna el lujo descalzo impregnado con el vibrante espíritu de Baja.
Las opciones de hospedaje incluyen 44 casitas, 45 villas, nueve suites y cuatro haciendas, cada una diseñada para sumergir a los huéspedes en la belleza natural de la costa. La oferta gastronómica destaca con seis restaurantes únicos, entre ellos el emblemático Cocina del Mar, cuyas íntimas terrazas al aire libre se posan de manera espectacular sobre el borde del mar. El resort también alberga el galardonado Spa at Esperanza, un santuario de bienestar y renovación inspirado en las tradiciones curativas de Baja. Los huéspedes disfrutan de cuatro espectaculares albercas —incluyendo una infinity pool exclusiva para adultos de dos niveles y una piscina familiar— además de canchas de tenis y pickleball, acceso a campos de golf de clase mundial y el programa Auberge Adventures, que ofrece experiencias únicas en tierra y mar que solo pueden encontrarse en Cabo.
The Learning & Development Manager is an operational partner responsible for elevating service execution and leadership capability across the property. This is not a desk-based training role. You will work side-by-side with leaders and frontline teams—coaching in real time, reinforcing service standards, and translating the Auberge brand programs into daily behaviors that shape the guest experience. Partner with departments to identify gaps and drive performance improvement
Translate guest feedback (NPS), engagement data, and operational metrics into actionable learning
Brand Programs & Learning Delivery
Ensure learning reflects both brand standards and the Soul of the Place
Facilitate leadership development programs (Leadership Training Series, MDP, Certified Trainer, LinkedIn Learning, etc.)
Track training participation, completion, and outcomes
Ensure compliance with required training standards
Brand programs delivered with consistency and measurable impact
Experience coaching, training, or developing teams in an operational environment
~ Multilingual skills (specifically (Spanish and Inglish)) to assist in the translation and facilitation of materials
Technical Mastery – Subject matter expertise, excellence, quality and influence
Brand Guardian- Purpose & values, Integrity and alignment
Meaningful Results – Business acumen, accountability, sustainable results and data-informed decision making
Auberge Collection es un portafolio de hoteles, resorts, residencias y clubes privados extraordinarios. Aunque cada propiedad es única, todas comparten un enfoque artesanal hacia el lujo y transmiten el alma del destino a través de un diseño cautivador, una gastronomía excepcional, spas innovadores y un servicio amable pero discreto. Conéctese con Auberge Collection en Instagram, TikTok, Facebook, Threads y LinkedIn @Auberge y #AlwaysAuberge
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