Operation and monitoring engineer
hace 4 días
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States, with offices in Los Angeles, New York, New Jersey, Atlanta, and internationally in Mexico and India.We are seeking an experienced and highly skilledNOC Transport/DWDM Technician/Engineerto lead critical troubleshooting efforts, drive network performance optimization, and support engineering and operational excellence. This role is ideal for a professional with deep expertise in telecom and optical transport technologies, including DWDM systems, and a strong track record of resolving complex network issues. You will work cross-functionally to maintain and improve network health while serving as a subject matter expert for both internal and external stakeholders.This is a fully remote position based anywhere in Mexico and requires the ability to work rotational 24/7 shifts.ResponsibilitiesExpert-Level TroubleshootingLead the resolution of critical and complex network outages and impairments.Develop and implement advanced troubleshooting methodologies for recurring issues.Conduct forensic analysis of network events to identify root causes and prevent reoccurrence.Perform configuration, troubleshooting, and maintenance of DWDM and optical transport equipment. (OTDR)Apply strong knowledge of optical transmission principles and network protocols during fault isolation and repair.Strategic Planning and ImplementationCollaborate with engineering teams to design and implement improvements to the network.Evaluate and recommend new technologies and tools for potential integration.Oversee deployment, testing, and validation of new optical transport systems and related infrastructure.Leadership and ConsultationServe as a technical leader and advisor for Tier I and Tier II support teams.Provide expert consultation to customers, field teams, and senior leadership.Create and maintain comprehensive documentation, including technical guides and incident reports.Support continuous improvement initiatives by sharing best practices in DWDM and NOC operations.Network Health and PerformanceLead initiatives to optimize network performance and reliability.Design and implement proactive strategies to minimize service interruptions.Analyze network performance data and provide actionable recommendations for enhancement.Ensure transport network integrity through proactive monitoring and optical performance analysis.QualificationsBachelor's Degree in Telecommunications, Networking, or equivalent professional experience.Significant experience in telecommunications or network operations environments.At least 1-3 year of previous NOC experience is required.Strong experience and knowledge of DWDM technologies and optical transport systems.Experience configuring, troubleshooting, and maintaining DWDM equipment.Familiarity with network protocols and optical transmission principles.In-depth knowledge of Layer 1 technologies and network management systems.Proven leadership in high-pressure, technically complex situations.Fluent English (written and spoken) required.Exceptional problem-solving, analytical, and communication skills.Ability to workrotational shifts in a 24/7 environment
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Operation and Monitoring Engineer
hace 2 semanas
Mexico City STAND 8 Technology Consulting A tiempo completoSTAND 8 provides end-to-end IT solutions to enterprise partners across the United States, with offices in Los Angeles, New York, New Jersey, Atlanta, and internationally in Mexico and India. We are seeking an experienced and highly skilled NOC Transport/DWDM Technician/Engineer to lead critical troubleshooting efforts, drive network performance optimization,...
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Technical Service Engineer
hace 2 semanas
Chihuahua City, México Growatt New Energy A tiempo completoJob Title: Mexico Technical Service Engineer Job Responsibilities: - Provide remote technical support to distributors and installers in Mexico, and offer on-site support when necessary. - Repair inverters, diagnose faults, and organize after-sales service data. - Guide and support installers in the installation, monitoring, and later operation and...
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Technical Service Engineer
hace 4 semanas
Chihuahua, México Growatt New Energy A tiempo completoMexico Technical Service Engineer Job Responsibilities Provide remote technical support to distributors and installers in Mexico, and offer on‑site support when necessary. Repair inverters, diagnose faults, and organize after‑sales service data. Guide and support installers in the installation, monitoring, and later operation and maintenance of...
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Technical Service Engineer
hace 4 semanas
chihuahua, México Growatt New Energy Technology Co., Ltd A tiempo completoTechnical Service Engineer Join to apply for the Technical Service Engineer role at Growatt New Energy Job Title: Mexico Technical Service Engineer Responsibilities Provide remote technical support to distributors and installers in Mexico, and offer on-site support when necessary. Repair inverters, diagnose faults, and organize after-sales service data....
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Senior instrumentation and control engineer
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Chihuahua City, México MODEC México A tiempo completoInstrument & Control Engineer should possess strong knowledge in electrical engineering, electronics, and mechanics, along with an understanding of the marine environment and offshore operations. Additionally, they need problem-solving skills, teamwork abilities, and the capacity to adapt to challenging environments.Will provide specialized technical support...
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Mexico Technical Service Engineer...
hace 2 días
Chihuahua, México Growatt New Energy A tiempo completoMexico Technical Service Engineer Job Responsibilities: Provide remote technical support to distributors and installers in Mexico, and offer on-site support when necessary. Repair inverters, diagnose faults, and organize after-sales service data. Guide and support installers in the installation, monitoring, and later operation and maintenance of residential...
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Mexico Technical Service Engineer...
hace 2 días
Chihuahua, México Growatt New Energy A tiempo completoMexico Technical Service Engineer Job Responsibilities: Provide remote technical support to distributors and installers in Mexico, and offer on-site support when necessary. Repair inverters, diagnose faults, and organize after-sales service data. Guide and support installers in the installation, monitoring, and later operation and maintenance of residential...
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Mexico Technical Service Engineer
hace 2 semanas
Chihuahua, México Growatt New Energy A tiempo completoJob Title: Mexico Technical Service Engineer Job Responsibilities: 1. Provide remote technical support to distributors and installers in Mexico, and offer on-site support when necessary. 2. Repair inverters, diagnose faults, and organize after-sales service data. 3. Guide and support installers in the installation, monitoring, and later operation and...
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Technical Service Engineer
hace 1 semana
Chihuahua, Chihuahua, México Growatt New Energy A tiempo completoJob Title: Mexico Technical Service Engineer Job Responsibilities: Provide remote technical support to distributors and installers in Mexico, and offer on-site support when necessary.Repair inverters, diagnose faults, and organize after-sales service data.Guide and support installers in the installation, monitoring, and later operation and maintenance of...
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Network Monitoring Engineer
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Mexico City HCLTech A tiempo completoHCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services,...