Quality Assurance Lead

Quality Assurance Lead (Data Centre Project)
~ Full-time

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
We are seeking an experienced and detail-oriented Quality Assurance Lead to oversee quality assurance operations for our data center project in San Miguel de Allende, Mexico. In this leadership role, you will be responsible for developing and implementing comprehensive QA strategies, managing a team of QA professionals, and ensuring that all project deliverables meet the highest standards of quality and compliance. You will work collaboratively with cross-functional teams to identify risks, establish testing protocols, and drive continuous improvement throughout the project lifecycle.
Develop, implement, and maintain quality assurance strategies and testing plans aligned with project objectives and data center standards
Lead, mentor, and manage a team of QA professionals, providing guidance on best practices, performance feedback, and professional development opportunities
Conduct comprehensive risk assessments and create mitigation strategies to address potential quality issues before they impact project delivery
Design and oversee test cases, test scenarios, and automated testing frameworks to ensure thorough validation of all systems and infrastructure
Analyze test results, identify defects, and collaborate with development and operations teams to resolve issues efficiently
Establish and monitor key performance indicators (KPIs) and quality metrics to track project progress and compliance
Prepare detailed quality reports, documentation, and presentations for stakeholders and project leadership
Ensure adherence to data center compliance standards, industry regulations, and organizational policies throughout the project
Coordinate with vendors and third-party service providers to validate quality requirements and deliverables
Organize and conduct quality assurance training sessions and workshops for project team members
Minimum 7+ years of quality assurance experience, with at least 3 years in a leadership or supervisory capacity
Proven expertise in data center infrastructure, operations, and quality standards
Strong knowledge of QA methodologies, testing frameworks, and industry best practices
Demonstrated experience with test planning, test case development, and test execution
Proficiency in risk assessment, root cause analysis, and problem-solving
Experience with quality management tools and test automation platforms
Excellent organizational and project management skills with the ability to manage multiple priorities
Exceptional written and verbal communication skills in English; Spanish language proficiency is preferred
Experience with ITIL, ISO 9001, or similar quality and compliance certifications is preferred
Familiarity with Agile/Scrum methodologies is a plus
Budget management and vendor management experience is desirable
To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
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