Store Manager Bilingüe

Hace 2 semanas

Estado de México, México Sabceducation Jornada completa

A Store Manager for our new Boutique opening this summer. The ideal candidate must be Bilingual English/ Spanish. As should have a valid unexpird visa ( BBC, B-1/ B-2).
The Store Manager is a leader who will thrive in a dynamic environment, embodies strategic foresight, and fosters collaboration. The Store Manager will need to take decisive actions which will play a crucial role in propelling business initiatives forward. Network Development and Brand Ambassador
Maintain a strong front-of-house presence, ensuring excellent in-store experience and fostering a «couture service» mindset.
Embody constantly Valentino codes and engage local people with the brand.
Attract and recruit new clients from personal network and external partners.
Business and Sales Performance
Drive and maximize sales performance to consistently achieve the overall sales target objectives while ensuring operational integrity and monthly profitably plans.
Regularly analyze and monitor store KPIs, devising and implementing robust action plans to meet and exceed targets.
At the beginning of each year, craft a comprehensive store strategy, revisited quarterly, to align with broader company objectives.
identify and seize opportunities to enhance performance through strategic partnerships with corporate stakeholders.
Manage personnel expenses within budgetary constraints and adhere to discounting policies to preserve brand integrity.
Partnering with the Merchandising and Buying team to ensure relevant products are in the store to drive revenue.
Reporting weekly to the Valentino Leadership team on sales trends and where we can pivot to increase sales.
Conflict Management: Demonstrate managerial courage to tactfully dispense direct and actionable feedback; Taking partnerships with Retail Director & HRBP.
Set SMART goals and ensure optimal staffing schedules to maximize team performance and compliance with labor regulations.
Ensure proper and timely communication of company contents through morning briefings, products, and CRM training.
Build the best team through talent retention and recruitment ensuring career development and succession plans with HR support.
In charge of all Recruiting Activities in the store in partnership with HR & Talent Acquisition.
Responsible for all team planning, organizing, and plan the activities verifying day-to-day execution.
manage all delicate situations regarding store personnel, according to Company policies and employment laws.
Regularly organize store meetings and keep the team informed regarding store performance and sales objectives.
CRM and Events Management
Guarantee excellent Client Experience by monitoring sales activities; Implement clienteling in the store and ensure client engagement, recruitment, retention, and upgrading with high attention to local domestic clients.
Maintain and develop external relations with network and prestigious people, clients, and third partners, to promote brand loyalty and expand the network.
Impeccable management of the client database including client assignment and reassignment, responsible for promoting brand loyalty according to CRM Company requirements, develops direct marketing actions towards loyal and inactive clients.
Ensure the inclusion of digital tools and assets in the client journey and the clienteling routine.
Assist Team Manager (if applicable) in managing all delicate situations regarding sales activities or after sales (boutique returns, end of the season, customer returns, repairs, complaints). Ensure the respect of Company procedures regarding sales and after-sales processes.
Engage with local partners and community events to enhance brand visibility and market reach.
Store Operations and Merchandise
Stay informed on all operational policies and procedures to minimize loss and optimize store performance.
Manage inventory activities and is responsible for results.
Manage and supervise all inventory activities and is responsible for results.
Manage cash and payment systems by Company procedures and policies.
Deal with store accountancy recurring audits. Guarantee store maintenance to make the furnishings, machinery and all store tools as efficient as possible.
Constantly monitor the correct rotation of the products and verify that is in line with the store's sales potential with Merchandising/Buying support.
Liaise with and receive information and requirements from HQs Visual Merchandising; verify and report visual criteria effectiveness in terms of sales; report to Visual Merchandising all relevant information.
Ensure that VM reflects strategy and verifies guidelines execution in store. Ensure order and cleaning of windows and internal display.
Ensure visual criteria and verify guidelines execution in store.
Bachelor's Degree preferred not required.
Minimum 5 years of experience in Store Managemen