RTR Specialist

hace 3 días

Mexico City Our World Energy A tiempo completo

Note: This role is internally titled Real-Time Review (RTR) Specialist.About UsOur World Energy was founded with a client-centric model that allows us to focus exclusively on serving our clients as one of the Nation's leading residential solar installers. Our persistent focus on the customer experience guarantees a positive outcome and ultimately, money saved. We are backed by over $5 Billion in funding, and alongside our install partners, we are leading the way towards a 100% sustainable planet.Job Summary:We are looking for a highly attentive and technically skilled Real-Time Review (RTR) Specialist to support the execution of solar installation projects. This role plays a vital part in reviewing real-time installation photos (roof and electrical), following up on incomplete installs, and ensuring all installation data is accurately recorded in the system. The ideal candidate will have solar and electrical quality experience, strong attention to detail, and a proactive approach to issue resolution.Work SetupIndependent contractor roleOpen-ended engagement, commencing on the agreed start date and continuing based on business needs and mutual agreement.Fully remote – work from anywhereObserving Arizona Time ZoneNo statutory benefits provided as per contractor agreement (e.g., social security, health insurance)Weekly pay cycleCompensation and BenefitsMXN 15,000.00 - MXN 19,000.00 monthlyUS & selected local holidays observedHigh-energy, fun, and collaborative cultureOpportunity for career growth and advancement with a rapidly expanding companyJob Responsibilities:Review real-time solar installation photos for both roof and electrical work to ensure quality and complianceFollow up on incomplete installs and coordinate with the relevant teams for resolutionCreate customer accounts and input serial numbers and gateway envoy details using the Enlighten web toolSubmit requests for services such as plans and permits, ABCADs, and shade reportsCollaborate with cross-functional teams to ensure smooth and timely project completionIdentify and escalate any quality or safety concerns related to installationRequired Skills & Qualifications:Bachelor's degree in Engineering, Electrical Technology, Renewable Energy, or a related fieldSpanish bilingual - ability to communicate effectively in both English and SpanishHands-on experience with solar installations, quality checks, and electrical systemsFamiliarity with solar monitoring tools such as EnlightenStrong attention to detail and ability to assess installation quality through imagesGood communication and coordination skillsAbility to manage multiple tasks and follow through on unresolved issuesComfortable working independently in a remote and fast-paced environment

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