Remote Senior ERP Support Engineer
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QAD Inc. is seeking a Sr. Support Engineer, MO for a fully remote role based in Mexico.
You will diagnose and resolve complex issues in QAD and Progress databases, perform DBA tasks, and drive high‐quality support across global customers. Collaboration with R&D and Product Management is essential, along with training material development. You will handle installations, upgrades, configurations, and 24/7 coverage, including shift rotations and potential on‐call work.