54420984997 - Community Manager (Creator Mentor)

About Us We are a fast-growing social commerce organization operating within the TikTok Shop ecosystem. Our creator community is built on high energy, discipline, and a distinct coaching philosophy centered on mindset, consistency, and performance.

As we continue to scale, we are seeking a mentor-style Community Manager who can lead from the front, motivating creators daily, holding them accountable, and guiding them with clarity, confidence, and proven experience.

This role is not a technical support or moderation position. It is a high-impact mentorship role focused on creator performance, communication, and activation.

Role Overview

We are hiring a Community Manager (Creator Mentor) to lead and mentor a dedicated pod of TikTok Shop creators. This role blends mindset coaching, accountability, performance guidance, and daily hands-on communication.

You will act as a trusted mentor and motivator — helping creators overcome hesitation, stay consistent, improve content quality, and execute proven TikTok Shop strategies with confidence.

This role is ideal for someone who:

• Has strong English communication
• Has personally generated meaningful TikTok results
• Thrives in high-energy, people-facing environments
• Enjoys leading, motivating, and pushing creators to perform

Key Responsibilities

• Mentor and manage a dedicated pod of TikTok Shop creators
• Build strong, trust-based relationships with creators through daily communication
• Provide mindset coaching, encouragement, and firm accountability
• Proactively call creators to ensure consistency with filming and posting
• Maintain high community energy through motivation, reminders, and celebration of wins
• Serve as a visible leader within the creator community
• Review creator content and provide high-level performance feedback, including: ○ Hooks and openers ○ Story flow and structure ○ On-camera presence and confidence ○ Messaging clarity and positioning
• Coach creators on improving results using established TikTok Shop strategies
• Track creator consistency, momentum, and performance trends
• Report insights, challenges, and creator progress to leadership
• Collaborate closely with internal coaches and the operations team to uphold community standards

What This Role Is Not

• Not a technical onboarding or SOP-heavy role
• Not focused on Discord moderation or platform troubleshooting
• Not a behind-the-scenes support position

(This role is complementary to a separate Technical Community Moderator position.)

• Excellent spoken and written English (clear, confident, and professional)
• Proven experience generating results on TikTok (views, sales, GMV, or growth metrics)
• Strong coaching or mentorship presence — creators listen to you and take action
• High energy, positive, and motivating communication style
• Comfortable with frequent calls, direct feedback, and hands-on leadership
• Ability to hold creators accountable with warmth, clarity, and authority
• Organized, reliable, and consistent
• Growth-minded and excited to operate in a high-performance coaching culture