ICT Technical Lead

The Lead IT Operations Developer provides advanced technical support, maintenance, and platform engineering for GCP-based data infrastructure and business applications. This role combines deep expertise in data security architecture, cloud platform operations, and application support to ensure the reliability, security, and performance of critical data systems. The ideal candidate brings extensive experience in GCP data platform engineering, enterprise data security implementation, and cross-functional technical leadership — serving as a go-to subject matter expert for production support, security remediation, knowledge transfer, and continuous platform improvement.
Advanced Application & Platform Support: Provide high-level operational support for GCP data platform services — including Big Query, Cloud Composer, Pub/Sub, Firestore, and Dataflow — addressing complex platform queries, service disruptions, and technical issues promptly and effectively.
Data Security Engineering & Operations: Lead the design, implementation, and ongoing operations of enterprise data security controls — including column-level and row-level access restrictions, event-driven security workflows, metadata management, and data classification policy enforcement — ensuring consistent, auditable data protection across all critical datasets.
Troubleshooting and Problem Resolution: Diagnose and resolve complex platform and application issues involving row-level and column-level security, service account access failures, and interactions between data security, transformation, and query execution layers. Drive GCP platform security posture by responding to critical and high-severity vulnerability findings, remediating secret exposure incidents, addressing Prisma Cloud alerts, and executing dependency and container image scanning for data workloads. Performance Monitoring & Big Query Optimization: Monitor application and platform performance, ensuring systems run efficiently. Architect and govern Big Query workload management strategies including slot usage monitoring and cost optimization reporting to reduce platform spend and maintain operational health.
IAM Governance & Access Management: Provide IAM role justification and least-privilege remediation for GCP service. Serve as the senior escalation point for production incidents involving data security, cloud infrastructure, and platform stability.
Develop and implement platform enhancements, security configuration changes, and operational improvements based on business requirements.
Change Management: Lead and participate in change management processes including ServiceNow RITM approvals, access provisioning governance, and platform maintenance activities. Ensure platform changes are thoroughly tested and deployed with minimal disruption.
Documentation and Knowledge Management: Maintain comprehensive documentation of platform configurations, data security architecture, support procedures, and troubleshooting guides. Mentorship and Leadership: Mentor and guide junior and mid-level engineers in GCP data platform operations, security frameworks, and Big Query optimization techniques. Lead initiatives to implement improvements across data security workflows, Big Query operations, and cloud platform governance.
Bachelor's Degree or relevant experience. Computer Science, Management Information Systems, or a related field preferred.
Preferred Certification(s): Google Cloud Professional Data Engineer, Google Cloud Professional Cloud Security Engineer, or any relevant IT Certification.
Experience: 5+ years of relevant and practical experience in GCP data platform engineering, cloud security, and application/platform operations support.
Advanced Technical Skills: Expert knowledge of GCP data platform services — Big Query, Cloud Composer, Pub/Sub, Firestore, Dataflow, and Cloud Run — with the ability to elevate and resolve complex platform issues.
Data Security Expertise: Deep with column-level and row-level security and enterprise data security architecture and operations.
Security & Compliance: Strong background in vulnerability management, Prisma Cloud, container/image scanning, IAM governance, and least-privilege access remediation.
Programming Knowledge: Proficiency in SQL, Python, GoLang, or relevant scripting languages to support platform troubleshooting, automation, and operational workflows.
Project Management: Ability to lead platform projects and coordinate across data engineering, security, and application teams.
Resolves complex, cross-system production incidents involving data security, cloud infrastructure, and platform operations. Stakeholder Management: Builds and maintains effective relationships with data engineering, security, analytics, and business teams.
Relocation Assistance Eligible

Work Shift

All qualified applicants will be considered without regard to race, national origin, color, religion