Senior Product Manager

Senior Business Product Designer– Americas Delivery Mexico (ADMX) Are you an experienced, passionate pioneer in technology? A Senior Business Product Designer who wants to work in a collaborative environment? As an experienced Senior Business Product Designer, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Americas Delivery Mexico (ADMX) leverages scale and talent to provide high quality, cost-effective service to our clients. ADMX is a member of the Global Delivery Network which has presence across the world with Delivery centers in the United States, Romania, India, Spain, China, and the Philippines. ADMX is in Queretaro, Mexico. We provide consulting services to help our clients achieve a higher level of service in operational efficiency and business value. We are a team of professionals passionate about serving clients with distinction and learning, and we are driven by our purpose: Making an impact that matters for our clients, our people, and society. Work you'll do/Responsibilities As a Senior Consultant, you will work with diverse global clients across a wide range of industries. You will have a variety of client facing responsibilities such as diagnosing issues using advanced analytical techniques, interviewing staff, formulating and making recommendations, and helping clients implement proposed solutions. Sales Excellence & Service Excellence: delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally enabled sales, channel, and customer service capabilities Digital Experience: creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video Flexible Consumption: commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models Digital Foundry: a flexible, end-to-end delivery model emphasizing innovation and disruption The Team Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Qualifications Required 6-10+ years of consulting and/or industry experience Completion of coursework (Egresado) in any pertinent field or industry Responsible for supporting and leading project workstreams and/or teams Identifies key drivers, defines problems and proposes solutions Advanced English level Proven experience in product design, including leading projects from start to finish. Deep understanding of user-centered design principles, user research, and usability testing. Excellent communication and presentation skills, with the ability to articulate design decisions to both technical and non-technical audiences. Experience working in a cross-functional environment with product managers and engineers. Ability to connect design with business metrics like conversion rates and click-through rates. Understand the design, engineering and business processes and be the owner for translating needs between teams— creative, visual design, engineering, and quality assurance. Ability to drive consensus among various stakeholders and articulate trade-offs used in making product related choices & decisions. Proactive and driven, should be able to manage multiple tasks and the chaos, own deliverables end to end, prioritize workload efficiently. Preferred Expertise in qualitative and quantitative research methods, both primary and secondary, to gain deep insight into end-user needs. Experience in Market Research and ability to create Go-to-market strategies Experience in conducting end user/customer interviews Our people and culture Our inclusive culture empowers our people to be who they are, contribute to their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Accommodations We are committed to providing equal opportunity and reasonable accommodation for people with disabilities. To request a reasonable accommodation, contact our Talent Relations team at USTalentCICInbox@deloitte.com As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.