Luxury Guest Experience Manager

Hace 3 días

Jalisco, México Banyan Group Jornada completa

Banyan Tree Veya Valle de Guadalupe, a luxury resort, seeks a Front Office Manager to design and drive the guest journey across all stages. You will lead cross-functional teams, elevate service standards, and champion a culture of anticipation, personalization, and care.

You will train and mentor staff in luxury hospitality behaviors, monitor feedback, and implement improvements to boost guest satisfaction, loyalty, and online reputation.