Bilingual Inside Sales Support Representative

Native Pest Management is a local, family-owned business providing pet-friendly and environmentally responsible pest control services across Florida. 5000 List of the Fastest Growing Companies in the United States from 2021 to 2025, as well as the 2021 Better Business Bureau Torch Award for Ethics. These recognitions reflect our commitment to quality and integrity in everything we do. Recognized in the PCT Top 100 as one of the largest and fastest-growing pest control companies in North America
Named to the Gator100 List of fastest-growing Gator-led companies four years in a row, ranking No. Ranked #1 Pest Control Company in Florida by Top Rated LocalTM based on more than 10,000 five-star reviews
Winner of the 2023 FLCAJ Readers' Choice Platinum Award for pest control services
We're looking for a polite and professional Bilingual Inside Sales Representative to join our growing team You'll convert pre-qualified leads into new customers and turn existing clients into repeat business. This position is remote only.
Answers and manages inbound/outbound sales calls
Will engage customers in conversation to qualify each call, build rapport, determine sales need and provide information on company products and services following call flow guidelines
Attain Conversion goals of lead to call and positive action and other performance metrics including booking rate and monthly revenue sold
Sells residential pest control services and other services aligned with standard operating procedures
Schedules inspections and/or quality control visits for sales inspectors and technicians
Navigating multiple programs simultaneously, entering data real time, placing orders, searching existing accounts, all while comfortably maintaining a friendly conversation
Enters lead information into databases accurately
10 days of paid time (PTO) during the first year 6 US Holidays (see note below)
~ Paid Training
~ Full-time role (40 hours per week) Schedule: Monday–Friday, 8:00 AM – 5:00 PM EDT/EST (GMT-5), including a 1-hour unpaid lunch break. This role WILL require availability for a rotating half-day Saturday shift (8:30 AM–12:30 PM EST), approximately once monthly or more as needed. S. holidays are fully observed (Thanksgiving, Christmas, and New Years), there may be a need for coverage on other U.S. holidays such as Memorial Day, Independence Day (July 4th), and Labor Day due to high lead volume. Previous inside sales experience is required
A typing test will be conducted)
Entry-level knowledge/skill proficiency with Google Suite including, Gmail, Google Sheets, Google Docs, etc
Bilingual in English/Spanish is required
Please answer all screening questions in English. English proficiency is a requirement for this position.
Our goal is to become the largest privately held pest control company in Florida, which will continue to open doors for advancement.
This role requires exceptional English language proficiency, with precise pronunciation and highly effective conversational skills, to ensure clear, confident, and professional communication with customers.
Once you submit your application, our HR team may reach out for an initial phone or Zoom interview. Candidates who move forward may then be invited to an additional follow-up interview, via Zoom or GoogleMeet. Applicants must submit a 2–3 minute video recording (or video link) speaking in English. Applications submitted without a video link will not be considered. The application process involves a review, and selected candidates may be invited for a screening or interview which may include a typing test. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital status, pregnancy, or any other status protected by federal or Florida law.
#