Bilingual Virtual Medical Assistant

Hace 3 semanas

Mexico City, Mexico City Go Lean Health Jornada completa

Location:

Remote (Candidates from Latin America / South America -
Fixed Location Required ) Position Type:

Part-time to Full-time (Starting at 30 hours/week)

I. Role Overview We are seeking a highly dedicated and detail-oriented

Virtual Medical Scribe and Assistant

to support a fast-paced Gastroenterology practice in the United States. This role is critical in ensuring clinical excellence by providing real-time scribing, comprehensive pre-charting, and essential administrative support. The ideal candidate will be a

licensed nurse

with a strong clinical background and a stable, high-performance home office setup. II. About the Clinic and Physician

Specialization:

Gastroenterology.

Physician Profile:

Our specialist is highly demanding and operates on a word-of-mouth referral basis. His time is split equally between the surgery center and clinical patient care.

Culture:

Fast-moving and professional. The practice relies solely on its reputation for excellence.

III. Key Responsibilities & Tasks

Pre-Charting:

Reviewing patient schedules in advance to prepare charts; pulling lab results, imaging reports, and prior consultation notes into the EMR so the physician is prepared before each visit.

Real-Time Medical Scribing:

Accompanying the doctor virtually during patient visits to record clinical notes and documentation accurately.

Patient Coordination:

Handling incoming calls and scheduling appointments during non-scribing hours.

Clinical Communication:

Relaying information between the physician and patients.

Workflow Integration:

Assisting the doctor between back-to-back appointments to maintain a smooth clinic flow.

IV. Mandatory Requirements Clinical & Educational Background

Nursing Background:

A Bachelor's degree in

Nursing (RN/BSN)

is required to ensure a deep understanding of medical terminology, pharmacology, and drug interactions.

Experience:

At least one year of experience as a Medical Virtual Assistant or Scribe.

Educational Recency:

Candidates should ideally be within five years of graduation or active practice to ensure up-to-date knowledge.

Language Proficiency:

Must be

Bilingual (English and Spanish) .

Technical & Security Specifications

Fixed Working Location:

The candidate

must work from one specific, consistent location only . Epic EMR access is tied to a verified IP address; changing locations or IP addresses causes significant security disruptions and requires hours of technical modification to restore access.

Hardware:

Minimum

8 GB RAM .

Monitor:

Minimum

21–22 inch monitor . Epic does not function well on smaller screens without 32 GB RAM.

Multitasking:

Ability to run

Epic and Zoom simultaneously

on the same computer (no phone/tablet workarounds).

Compliance

Documentation:

Must provide a valid Passport, Criminal Background Check and Professional License.

V. Nice to Haves

Software Proficiency:

Prior experience with

Epic EMR

is a significant advantage.

Specialty Exposure:

Previous experience in Gastroenterology or surgical practices.

VI. Schedule and Training

Training Period:

Two-week intensive phase (Epic EMR and practice-specific workflows).

Working Hours:

Starts at

30 hours per week , with the potential to move to 40 hours based on performance.