Senior Site Reliability Engineer

Scopely is looking for a

Senior Site Reliability Engineer

to join our

Gen AI team

in Mexico City

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

For this role, we are seeking an experienced SRE focused on observability, automation, and runtime reliability for AI platforms and internal agentic systems. This is not a generic SOC role. It is an engineering role for someone who builds telemetry, automates findings-to-fix loops, improves production readiness, and keeps AI systems measurable, resilient, and controllable in production.

Suitable backgrounds

Site Reliability Engineers or backend engineers with strong automation skills

Platform, DevSecOps, or observability engineers who build tooling, not just dashboards

Cloud automation engineers with strong logging, tracing, and incident-response instincts

Detection or security automation engineers who prefer code, pipelines, and remediation over ticket operations

Tech stack

Python for automation and workflow integration

Infrastructure-as-code (Terraform or Pulumi)

Observability concepts: metrics, logs, traces

AWS logging, telemetry, IAM-aware diagnostics, and infrastructure scripting

CI/CD integration for runtime checks, rollback drills, and policy validation

Nice to have: Wiz, CrowdStrike, Orca, GuardDuty, WAF / RASP-style controls, MCP / agent telemetry

What You'll Do

Design and operate observability layers for AI platforms, including audit trails, tool-call logs, correlation IDs, traces, and runtime visibility across service boundaries.

Build automated findings-to-fix loops for AI and cloud platforms, integrating signals from CSPM tooling or future AI security products into pragmatic remediation workflows.

Implement reliability and hardening controls for internal AI systems, including alerting, health checks, rollback drills, kill-switch validation, rate limiting, and drift detection.

Codify detections, policies, and operational checks as code where they reduce toil, prevent regressions, and improve platform control.

Review platform and AI-application changes from a reliability and application-hardening perspective, especially around secrets, telemetry, external calls, risky MCP usage, and production readiness.

Own AI-platform-specific operational readiness and partner with central IT / SOC teams for escalations, postmortems, and shared incident workflows.

Continuously improve production readiness through automation, post-incident learning, and repeatable playbooks for AI runtime issues.

What We're Looking For

5+ years in SRE, production engineering, platform operations, or security automation with strong coding ability.

Hands-on scripting and coding experience, especially Python, with comfort working against APIs, log pipelines, and automation workflows.

Experience building pragmatic observability and alerting systems in AWS or comparable cloud environments.

Ability to reduce operational toil through automation while keeping signal quality high and false positives manageable.

Comfortable with incident handling, rollback thinking, SLA / SLO discussions, and evidence-driven postmortems.

Interest in AI systems, agent runtimes, and MCP-style integration risks is highly valuable.

Bonus

Software engineering background beyond scripting, including code review and testing habits.

Experience with AI agent runtimes, prompt / tool telemetry, or internal platform hardening for LLM-powered systems.

Experience with privacy-aware telemetry, compliance-oriented logging, or runtime protection.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that

We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure

This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.

About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world's most beloved and enduring experiences, including two of the most successful mobile games of all-time "MONOPOLY GO" and "Pokémon GO," along with "Stumble Guys," "Star TrekTM Fleet Command," "M