Engineer I, Cloud Data Platforms

IAM ENGINEER

Responsibilities and Accountabilities:

• Design, implement, and manage enterprise IAM solutions using Microsoft Entra ID, including Identity Governance (IGA/JML), Entra ID Protection, Conditional Access, MFA, SSO, and CyberArk.
• Own and operate Joiner‐Mover‐Leaver (JML) lifecycle management using Entra ID Governance features to ensure timely and secure access provisioning and deprovisioning.
• Configure and manage Entra ID Identity Governance capabilities such as access packages, lifecycle workflows, entitlement management, and access reviews.
• Design, deploy, and enforce Entra Conditional Access and risk‐based policies using Entra ID Protection, aligned with Zero Trust principles.
• Lead implementation and support of SSO integrations, MFA, and adaptive authentication across cloud and on‐prem applications.
• Perform hands‐on administration and operational support for Active Directory, Entra ID (Azure AD), Identity Governance, Identity Protection, and CyberArk platforms.
• Troubleshoot and resolve complex authentication and access issues across Conditional Access, SSO, JML/IGA processes, CyberArk, and On‐Prem AD.
• Configure and maintain CyberArk CPM and PSM components to support privileged access use cases.
• Execute access reviews, certification campaigns, and RBAC reviews to meet governance, audit, and compliance requirements.
• Monitor and resolve IAM‐related incidents and service requests within defined SLAs, driving stability and security of IAM platforms.
• Drive automation, process optimization, documentation (SOPs), cross‐team collaboration (HR/IT/Security), audit support, and continuous improvement through awareness of Microsoft Entra enhancements and IAM best practices.

Required Qualifications:

• 13–15+ years of hands‐on experience in Identity and Access Management (IAM) and Privileged Access Management (PAM) within enterprise environments.
• Strong practical experience with IAM/PAM platforms, including Microsoft Entra ID, CyberArk, and Azure SSO.
• Demonstrated hands‐on expertise in:
  • CyberArk Core PAS: Vault, CPM, PVWA, PSM
  • Microsoft Entra ID (Azure AD): Conditional Access, Identity Protection, and Identity Governance (JML, access reviews)
  • Identity and authentication technologies: Active Directory, LDAP, SAML, OAuth 2.0, OpenID Connect
  • Scripting and automation using PowerShell and/or Python to improve IAM operations
  • Cloud and hybrid environments, including Azure, AWS, and GCP
  • ITSM tools (e.g., ServiceNow) and incident / service‐request handling
• Strong experience collaborating with HR, IT, Security, and application teams to support identity lifecycle (JML) and access governance processes.
• Strong analytical and troubleshooting skills with attention to detail and an engineering mindset.
• Effective verbal and written communication skills, capable of working with both technical and non‐technical stakeholders.

Preferred Qualifications:

• Strong knowledge of Active Directory, Azure AD (Entra ID), CyberArk, SSO, and authentication mechanisms (SAML, OAuth, OIDC).
• Understanding of IAM governance, RBAC, and compliance standards (ISO 27001, SOX, GDPR).
• IAM certifications such as below is an advantage.
  • CyberArk Defender (mandatory)
  • CyberArk Sentry
  • CyberArk CCDE - Core PAS
  • Microsoft Certified: Identity and Access Administrator Associate
• Supporting technology in healthcare industry experience is an advantage.

Hybrid policy: 2 days office work per week (mandatory)

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