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Operations Manager – Short-Term Rental OperationsLocation/Onsite: Remote - Part-Time - 20–25 hrs/week - Wednesday–Sunday ScheduleOur client is seeking an Operations Manager within the short-term rental (STR) and property management space to join their growing remote operations team. This role supports a multi-region vacation rental portfolio and plays a critical role in keeping day-to-day operations running smoothly, efficiently, and profitably. Do you enjoy fixing broken processes instead of just putting out fires? Are you confident managing virtual assistants, vendors, and maintenance workflows in a fast-paced environment? Do you take pride in building systems that scale? If so, this may be the perfect Operations Manager opportunity for you. Keep reading to learn more.The PerksCompensation: Starting at $800 USD per month, with compensation increasing to $1,000–$1,200 USD per month as the role transitions from part-time to full-time.performance-based bonus potentialremote flexibilityinfluence over a growing luxury brandpart-time work with the ability to grow to full-timeA Day in the Life of the Operations ManagerIn this role, you'll act as the operational "filter" for leadership, resolving issues before they escalate, optimizing workflows, and holding teams accountable. You'll oversee virtual assistants, review maintenance spend, and ensure Monday.com remains the single source of truth. Your work directly supports scalable growth, operational excellence, and a better experience for both guests and internal teams.Responsibilities include:Manage and audit a pod of Virtual Assistants to ensure strict KPI adherence and 15-minute response timesResolve the majority of daily operational issues and maintenance escalations without CEO involvementReview and approve regional maintenance quotes and invoices to control costsBuild and maintain a vendor bench of reliable backup contractors in each marketDesign and manage a quarterly preventive maintenance calendar to reduce emergency repairsIdentify, propose, and implement at least one major process or workflow improvement per quarterOptimize and maintain Monday.com boards, automations, and SOPsLead a live virtual operations "command center" Wednesday through SundayEnforce on-camera collaboration and TimeDoctor tracking during all shift hoursEnsure accurate data entry and documentation across all operational systemsRequirements and Qualifications:1+ years of experience in property management in hospitality or short-term rentalsProcess-driven mindset with experience building and improving SOPsExcellent written and spoken English for guest and vendor communicationComfortable working on-camera in a fully remote environmentReliable high-speed internet and a professional remote work setupAvailability to work Wednesday–Sunday (weekends required)Ability to start part-time (20–25 hours/week) with flexibility to grow into full-timeAbout the Hiring Company:Our client operates a growing portfolio of short-term rental properties across multiple regions. They are known for their systems-driven approach, strong operational discipline, and commitment to scalable growth. The company values transparency, accountability, and continuous improvement in everything they do.Come Join Our Operations TeamStart by filling out this 3-minute, mobile-friendly application today. We look forward to connecting with you.
