Sr. Operations Agent 1000-2000 ThSun

Hace 2 semanas

Monterrey, Nuevo León, México . Crane Worldwide Logistics . Jornada completa

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Preparing Domestic documents including Airline bills, Motor Carrier BOL, declarations and

NAFTA forms.

- Routing Shipments-Determining appropriate mode of transportation for all domestic /

Canadian shipments. Evaluates appropriate cost/time combination for each shipment

- Rate Negotiation - Negotiates best rates with motor carrier, freight forwarders and

express couriers for all domestic shipments (e.g. UPS, DHL & FedEx.) These negotiations

include both ground and air shipments.

- Brokerage Assistance -- Works very closely and on a regular basis with the broker's firm

(e.g. providing import documentation, tracking shipments etc., etc. for all import

shipments coming into the United States. Sales Support -- Provides assistance for

domestic sales department.

- Freight Bill Auditing -- Verifies accuracy of domestic freight bills and disputes any

discrepancies.

- Freight Quotes - Responsible for securing weight and dimensions of all quotes requested

by the sales staff and obtaining the most economical freight rate from motor carrier,

freight forwarders and express couriers.

Investigating client problems and/or complaints and managing to successful resolution.
Addressing all client inquiries.
Maintaining relationships with both internal and external customers with exceptional

service.

- Other duties as assigned

Working hours:

will be Th – Sun 10am - 8pm, full-time.