Head of Programme Management
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Engage and lead the Customer Focus Team(s), ensuring that the team(s) understand(s) the overall program contract(s) / goals, are performing consistently and are empowered to make decisions and solve problems as they arise.
Leverage operational cost and quality metrics to identify improvement opportunities and collaborate with support functions to proactively develop and implement solutions.
Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.
Bachelor's Degree with 6 or more years of related experience is preferred. This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
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