Document Controller

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: www.turnerandtownsend.com

Job Description We are seeking a detail-oriented

Document Controller

to support

hospitality (hotel) development projects , with a strong focus on

project closeout and compliance documentation . This is an

on-site role , requiring consistent presence at the project location to coordinate documentation directly with construction, facilities management (FM), and asset management teams. The Document Controller will play a key role in ensuring all project documentation meets

hotel brand standards, regulatory requirements, and operational readiness criteria

prior to handover.

Key Responsibilities Support the

FM and Asset Management teams

in the

closeout of hospitality projects , ensuring all required documentation is complete, accurate, and compliant with brand and operational standards. Maintain a

strong on-site presence , working closely with contractors, consultants, and project stakeholders to collect, verify, and organize documentation in real time. Establish and manage a

document control system , ensuring effective tracking of documents, approvals, revisions, and compliance requirements. Coordinate communication between

construction, FM, asset management, and hotel operations teams

to ensure smooth document handover aligned with operational needs. Ensure familiarity with

all phases of hospitality development projects , including design, construction, commissioning, and handover. Support and manage the

full project closeout process , including O&M manuals, as-built drawings, warranties, certifications, and regulatory documentation. Create and maintain

structured document control folders and systems

for each project, ensuring easy access and audit readiness. Develop and enforce

document control procedures and guidelines

in line with company standards and hospitality industry requirements. Prepare, operate, and continuously improve

Document Control Procedures

aligned with the company's Document Management System. Track and report document status, providing

daily, weekly, and monthly updates

on progress and compliance. Ensure documentation aligns with

hotel brand standards, operator requirements, and asset management expectations . Support audits and inspections by ensuring

complete and accurate documentation availability on-site .

Qualifications

Minimum

5+ years of experience

as a Document Controller in the

construction industry , preferably with

hospitality or hotel development projects . Proven experience supporting

project closeout in complex or multi-disciplinary projects , with strong on-site coordination. Bachelor's degree in a relevant field (e.g.,

Engineering, Architecture, or Construction Management ). Familiarity with

hospitality brand standards and handover requirements

is highly preferred. Experience in

data management, document mapping, and reporting processes . Proficiency in

Microsoft Office Suite

and document management systems. Experience preparing

daily, weekly, and monthly reports . Fluent in English and Spanish

(written and verbal), able to coordinate with international stakeholders. PMI or other

Project Management certification is a plus . Preferred Competencies Self-driven, proactive, and highly organized with strong attention to detail. Excellent communication and coordination skills, particularly in

on-site environments . Ability to manage multiple stakeholders in

fast-paced hospitality project settings . Strong understanding of

compliance, audit readiness, and operational handover requirements .

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our peo